Category: | Eye Care Center |
Address: | 154 NJ-10, East Hanover, NJ 07936, USA |
Phone: | +1 973-887-0216 |
Site: | stores.pearlevision.com |
Rating: | 3.9 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 11:30AM–5:30PM |
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Samantha Lyn
I normally dont go out of my way to write a review unless Ive had a horrible experience, however I only felt it was right to express the wonderful experience I had at this Pearl Vision. To begin, I had my exam done first and the girls at the front desk were extremely friendly and knowledgeable, being sure to answer any questions I had in-full. At the beginning they bring you into a room for "pre-screening" which I wasnt too familiar with. The girl doing my testing walked me through everything, explaining each machine and what it was used for. After your done, they bring you into the doctors room, where I was greeted by Dr. Christopher who was an absolute sweetheart. Once my exam was done and I got my prescription, a lady out front named Randy went above and beyond in helping me find the perfect frame, while also being completely honest about which ones looked great, and others not so much. I never felt pressured and I never felt as though they were trying to upsell me. This location is by the far the best one Ive been to yet, and I will continue to go to for all of my future exams and glasses!
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Arlene Bruno
THIS PLACE IS THE WORST!!!! They dont even deserve one star!! The salespeople are WORSE than used car salesmen! I had an eye exam on December 27, 2016, and chose my frames. Today is January 17, 2017 and I still have not received my glasses!!!!!!! I finished my eye exam. I came to the desk and paid. I turned around and the sales clerk was in my face waiting to make a commission. She gave me all the BS sales pitches trying to get me to spend the most amount. I couldnt wait to get out of there. The next day I received a call from this guy Gary who gave me the same BS sales pitches. I told him I already got the sales pitches yesterday, but he continued to go on and on. I hung up on him. Reported this experience to the corporate headquarters and still have not heard anything. The lab screwed up the lenses in my sunglasses, cutting them too small for the frame. They sent them back to the lab. Then the lab screwed up again and tinted them the wrong color. They had to be sent back to the lab again!! GO TO LENSCRAFTERS!! You get your glasses in 2 hours!!
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Marie R
The only reason I came here was because my regular eye doctor was not going to be able to fit me in for my exam for contacts until June, but I am happy with the way things worked out. I was shopping near by and decided to see if they accepted walk ins, and they do!! It only cost me my insurance copays for the exam and the contact lens fit. Dr. Corrente ended up changing me from a monthly lens to a daily lens because of my allergies and now I am way more comfortable in my contacts. With my insurance and the rebates they offer, the contacts cost a lot less than I thought they would. One of the guys working in the optical named, Andre (I think), was super nice and helped me pick out a great pair of glasses and sunglasses. It took me a while to decide but he was very patient with me showing me different types of styles and explaining the add-ons I could incorporate into the lenses and what each one was for. He was very knowledgeable!!! I will be returning next year for my eye exam.
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rrana0830
I recently had my eyes checked here and it was great! They explained my vision insurance to me and how much everything would cost. My vision plan would have covered the exam with a copay but they unfortunately were out of network with it. I still followed through with the exam out of pocket and I am happy I did. The equipment was state of the art and the eye exam itself was great. The doctor (Dr. Christopher) explained everything to me and made sure to answer all of my questions afterwards. I also had the contact lens exam done, even though I already wear contacts, so I can keep ordering contacts. This is something I guess you have to have done every year whether you wear contacts or not. I was able to order contacts that day and have them mailed to my house. The optical staff (Gary) was very accommodating and helpful. He helped me pick out glasses. I will definitely be returning next year!
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A P
They had the worst service. The doctor was nice, and answered all of my questions, however they charged me $130 for a "contact fitting". The contact fitting involved her looking at my old prescription, getting me one lens that was a quarter higher in power for one eye, having me put both in, and that was it. My previous eye doctors never charged me for my contact fitting. To add on, the optician was awful. He was rude and needs a lesson in customer service. He wanted to charge me $50 to measure my papillary distance, a service all other places do for no cost at all. And when I told him that, he kept telling me that he took 3 very expensive exams from the state to get licensed and deserves to be paid. Simply awful. Will never ever go back to Pearle Vision again. Should have trusted the awful reviews I have received from friends and the Internet before I went to them.
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Valley Forge Jazzercise
Dr. T and the rest of the staff are fabulous. Answered all my questions. Sales staff were very patient and honest with me about my frames. The selection they have is fabulous. I have been to other Pearles...and they are my favorite. Thank you so much for making what normally is a stressful experience for me, so easy.
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Cade Thueson
Great customer service. I took my broken Oakley frames (not even purchased from pearle) in because the lens string broke. They re-laced them and tuned them up at no cost. I also got a contact lens exam and it went great!!!
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Celeste McGee-Layne
The OPTHAMOLOGIST was extraordinary!