Category: | Vitamin & Supplements Store |
Address: | 2001 College Dr, Clementon, NJ 08021, USA |
Phone: | +1 856-784-1021 |
Site: | naturalhealthnj.com |
Rating: | 3.9 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 10AM–5PM |
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sarah cepeda
I will never shop at this store again! First of all, they are over priced. To add insult to injury, they do not stand behind the products they carry. I purchased some ph drops at the store. I went home and put them in some water. Prior to using the drops, I tested the water ph levels. After using the drops, I tested the watr again and there was NO change. The next day I attempted to return the drops and was told that they do not accept returns on open items. Even after I explained the reason for the return, the cashier told me they could not accept the items back and I should call the next day and speak to the manager. The next day I called and asked for the manager and explained why. The cashier put me on hold and then came back telling me that the manager had asked him to "field" the call. When I explained to him how I had tested the drops, he proceeded to inform me that the ph strips (which were also purchased at their store), are for testing on your body, not water. I then proceeded to tell him that I had also used the strips to test water treated with baking soda and they worked just fine. There was a change in ph levels. He had no answer for this other than that it was their store policy not to accept opened items for return. I persisted because I should not be held responsible for an item that does not perform as advertised. He then informed me that I would need to speak to the owner of the store, who, of course, wasnt there at the moment. He took my name and number and said he would have the owner call me back. That was over a week ago and I have yet to hear back from anyone from the store. I spent $15 for the ph drops, but I spend well over $2k per year in the store. They would prefer to keep my $15 for a flawed product than to make thousands from me through out the course of the year. Makes sense. So, due to "store policy" and ABSOLUTELY HORRIBLE customer service, I will no longer be patronizing this store. I would rather have the inconvenience of going somewhere else than to shop at this store, which is right around the corner from my house. I refuse to give my money to an establishment that does not value its customers.
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Brandy/SR4ever Williams
Let me start off by saying that this particular health shop has a wonderful selection of supplements herbs; healing herbs; natural herbs, their variety is wonderful! BUT the customer service is a little less to be desired.As a woman of color, I have felt that the young people that work in this establishment are rude, unfriendly, unwilling to help, cold in their speech and attitudes and even though the shop has been around for decades the people that they hire doesnt represent the years of dedication and service to the public in my opinion. The owner should come back and really see how the customers are being treated, all customers black white and in between This is not the first time I have been there but this is surely my last. I will never support this place again and I will tell all my associates,friends,family,church members etc. about this unfriendly customer service and by the way its very obvious when you follow people in the store)-: Black people are not the only people that steal. Sincerely your black angry customer...lol
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Nmc
Most of the staff are very friendly and helpful, great selections, prices are set to major city prices, coupons do not apply to everything in store as it says on the coupon instead they instead use a color coded price symbol, green sticker items=no coupon, white sticker= coupon can be used, and tan stickers which looks too close to a white sticker= no for the coupon. So the store has its pros and cons but great selection and friendly helpful staff.
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Sven Pol
I have really enjoy shopping here over many years as they have a great selection of fresh organic produce, bulk herbs, nuts and seeds, gluten free products and quality supplement lines that you cant find in the supermarket or drug stores. Their prices for organic produce are better than the supermarket. The staff is very knowledgable, helpful, and friendly and will order requests that they do not have in stock.
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Janice Prodell
Great selection and an enjoyable experience always. A well established store with a soild track record. Natural Health is a store where frequently have what you need, staff is most helpful when looking or items; if they cant find it quickly on the shelves they will order and have it in the store quickly.
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GCO92312
I have been coming here for years. In fact so long ago that I remember when they were located across the street from where they are now. The staff is knowledgeable and very helpful finding what you prefer. I have never regretted going there for all my needs and will continue until I die.
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Aaron Abner
Greg is the MAN. Greg runs his own organic farm, keeps honeybees does Tang So Do and if that isnt enough runs his store. This Guy never stops moving. A good guy straight shooter pure old school kinda of guy. Havent been at the store for a while have to get over there by and by.
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Adisa C.
Went here with my cousin today and was stereotyped soon as we walk in, they gave us dirty looks and followed us the whole time like we were thieves, that made us very uncomfortable. They showed us today that racism still exist... I will not shop here anymore...
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Paul Wozniak
Great selection. Friendly helpful staff. I love their hummus, highly recommend you try it. Been coming here for years and years. You guys should consider starting a member program.
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Dustin Rebecca
keep track of your weight and total prices for your bulk goods they will over charge you if you do not pay attention sometimes double the price it should be!
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A Private User
They carry a wide variety of Gluten Free foods, mixes, frozen foods, etc. The best are the Kinnickinnick pizza crusts, bread, and donuts!
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Ivey Gee
Best prices. Has everyhting i need. From bulk herbs to organic food.no need to go foodshopping anywhere else. My absolute fav store
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Kim Bonnet
Nice man on the phone is very helpful.Ive only been in the store once but very nice people working there.
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Eric Gagnon
Incredibly cheap organic spices in bulk jars & very helpful people!
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Anita Williams
Love this store. My go to when I cant make it to Wholefoods!
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Mary Bundick
All Organic apples makes the best applesauce!
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Zaughn Kelly
Affordable & convenient