The Jewelers

Reviews 5

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Cera Colicci

I brought in a necklace I got for christmas from my boyfriend, its a 2 piece pendant with my name engraved, and the chain of course. The clasp that binds two pendants is like a hing so you can take one off and only wear one. So I asked for them to close the clap. They did, they also scratched the necklace a ton and it looks old and dull. It was a week old when I brought it in. The overall experience was absolutely horrible. They gave me a recipt that wasnt mine; It was someone named Suzie. While i was explaining what I wanted done. I did a couple more times to be sure he did exactly what I wanted, since I am paying. Last time i was explaining it the dude cut me off and said "he knows what to do" so I leave with the recipt that wasnt mine little to my knowledge at the time. He said come back in an hour. I come later than an hour maybe 1 and a half and he says wait a few minutes. So Im in there and this lady comes and brings my necklace, this lady BRINGS MY CHAIN BUT THE WRONG PENDANT. So Im like uhh thats not my pendant and she says oh Ill be back and asks the dude like which pendant is supposed to be mine. She comes back minutes later with my necklace...all of it. I inspect it, its dull and I didnt see scratches till after I DONT KNOW HOW I MISSED IT THEYRE HUGE. So I ask like its dull can we do anything about that? SHE TELLS ME NO. So I leave.Worst customers service.

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Tony Monarrez

In the last few months, I have purchased 3 watches. The staff provides a wonderful customer experience. Pias warm smile and personality sets the tone for a relaxing shopping experience. Her patience and input sets this store above the others.

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Don Charley

Very friendly and professional, theyll go out of their way to make you happy with your purchase. They also support that purchase, Im very pleased.

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Windy Poole

great prices and great value, would buy there again

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Lindsay Watt

Good prices. Great quality of work/repairs.

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