AutoZone

Category:	Auto Parts Store
Address:	2240 W Horizon Ridge Pkwy, Henderson, NV 89052, USA
Phone:	+1 702-269-1604
Site:	autozone.com
Rating:	4.1
Working:	7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 7:30AM–10PM 8AM–8PM

Location

Photos 22

Reviews 29

Nicole Manning

Let me start by commending Jennifer for her amazing attitude and willingness to help, even if she wasnt able to. The manager, however, is a totally different story. We are a commercial account with a throttle body bought in Albuquerque that needs a warranty return. As it happens, that store is not able to take care of it because they are not a "commercial store." Fine, they cant help that the system wont allow them to access the info needed. When my partner was in there last week, he was told to bring the receipt and they could try to order it since he couldnt remember the PIN and I was indisposed. I called the next day and whoever I spoke with suggested the Hub could probably do more than his store, but he never said he wouldnt try or anything else. When we went in today with both the receipt and the bad throttle body, Jennifer seemed like she genuinely did want to at least see what could be done as they are closest to our location by a good bit. The manager cut in and rudely stated "we tried to tell you..." and then said they couldnt and wouldnt do anything there. The whole time with a snide attitude and never once acknowledging that he had said they would attempt to find it or anything else. It was a completely unnecessary and unwarranted demeanor given the situation. We werent upset, we werent arguing, etc. I never fault a store for something being beyond their ability because of technical or corporate limitations, but rudeness and borderline hostility is never called for.

Zachary Delbex

Staff sitting around the store chatting it up, working on a commercial truck needed some batteries charged and tested, guy gives me attitude says "its gonna tie up our machine..." wtf!? I was looking at buying 3 commercial batteries from them. What a joke of customer service, dont give them your money they dont appreciate their customers.

Richard Zahn

Henderson Nevada on Horizon some of the staff are good some are bad it seems like it would be a mans world in that auto parts store but you know what the men are kind of dumbfounded in The Women are Smarter at this AutoZone it truly amaze me and there more helpful thanks ladies for all your help

Aline Naydenova

These guys Carlos and John are the best ! They go above and beyond for the clients!! They helped me replace the part in my car that 4 places couldnt including the Nissan dealership though its not even their duty. So helpful and crafty !! Thank you so much !!!

Norel Ramos

No offense, but I will never get advice from the women that work here. Not saying that men are smarter, I just didnt get what I needed on my first visit. I came correct my 2nd visit and dude looked out for me on what I needed. Thanks

alahin portilla

Me ofrecieron un servicio muy bueno pero no había la pieza

Miguel Tapia

I have been here a a couple of times it is agreat location helpful employees but not very outgoing did not like their aproach...

Dean C.

Always knowledgeable & helpful.... Willing to assist... can appear slow... but products in the thousands, so

Beverly Shull

Been to this store twice, great service both times and I really appreciate them, especially Julio. Thanks!

James Ferry

Helped me by providing a FREE OBD-II reading. Then gave me the Correct parts and tools to fix my vehicle!

Jessica Dean Israel

Needed wiper fluid. I walked in and found what I needed. Picked up a funnel too. In and out. No wait.