Category: | Clothing Store |
Address: | 12300 15 St, Grandview, MO 64030, USA |
Phone: | +1 816-765-1100 |
Site: | rossstores.com |
Rating: | 3.8 |
Working: | 8:30AM–11PM 8:30AM–11PM 8:30AM–11PM 8:30AM–11PM 8AM–11PM 8AM–11PM 8:30AM–10:30PM |
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Roxanne Lambert
I have shopped at many Ross in several different states. Can I say this is the WORST one I have ever been to. I have been shopping this specific store since it opened. It seems bare almost everytime I go but the real reason Im writing a review is how about the RUDEST staff! The cashier most of all. She seems as if she hates her job. She barely speaks to you ignoring most of your questions or anything you even say to her. When she does speak its rude and snippy. She doesnt even great you when you walk up and doesnt tell you thank you have a great day when she is finished. I was a cashier for many years and this unexceptable behavior. It pisses me off. Its almost as if the shoppers are a nuisance to the workers. Its a shame cause Ross is one of my favorite stores to shop at. I will not support this behavior and willing to make the drive to a more friendly location. Im not the type of person to bash people on reviews but this is insane and ridiculous!
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Rhiannon
The employees are rude. They act like customers are just bothering them by shopping or asking questions. I am 8 months pregnant and asked where the restroom was and this lady is just texting and doesnt even take her eyes off her phone, rolls her eyes and curtly replies "dressing rooms" so then I had to wander around and find the dressing rooms to find the restrooms. Then on our way out the texting lady hasnt moved from leaning against the wall and is now smacking her lips and open mouth eating from a zip lock bag of popcorn and rudely says "bye" I did not like this place. It was clean and organized but the employees made me want to just rush out of there. Do not recommend
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Aquilla Washington
Call this store to see if they hold items. She stated yes we hold items until close. She said you probably could try a store closer to you, they should have the same items. Call the other store they dont have the item. Call this store back, ask her to go ahead and hold the shoes for me, she said I cant leave the area. Then she said, oh I can have a manager do it. The manager gets on the phone and said were not a department store we dont do that. So I said, why was I told you hold items? Why did she say you would get them? She said sorry they gave you that information. I hung up the phone. So sick of lazy/sorry customer service!
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Annaaa_Leee
Very terrible service, only person who spoke to us was the loss prevention girl , very lovely and friendly.. but the cashier was rude she didnt greet us, she snatched he receipt off the thing and didnt give me my bag I had to reach over the counter to get my own bag, please dont ever go unless you want to get pissed off, this is not the first time I had a bad encounter with one of the cashiers, if you have gas and money I would advise you to take that drive to another Ross .
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Static Pulse
The stuff there is alright i usually find what im looking for but not at this location. The first time and last time i been to this one their loss prevention cause confusion and irrtation by declaring that everyone in line cant read. Just so rude no other place is like that, Ross is great just not this one. Sad because its closer to me, but im never going back
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Linda Phipps
I went to the Ross Store in Grandview, MO yesterday and there were no Handicap parking spaces anywhere near the store. I have a disability right now in a walking cast; so finding a close place to park was impossible. I told the young lady that greeted me at the door I would not be shopping at this location again until something is done about the parking.
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Stacy D. Smith
Not sure what happened, but this location has gone to pot over the past two months. Their Size 12 and up shoe section has been bare for a month. Every time I ask when a new shipment is coming, Im told theres an unprocessed shipment in the back. A week later, the shelves are still empty.
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Lacey Henderson
Rude employees. Worst Ross I have ever been to. The loss prevention lady gave us a hateful look and spoke to the people in front of us and behind us. On our way out, she spoke to the people in front of us and completely ignored us. Wont be back again.
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Tracy Williams-Lindsey
This place must be doing well. Every time I visit theres barely any items in stock. Not impressed with the selection of limited inventory.
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Pat How
Love the fast and friendly cashier that they have. Merchandise is very very very affordable always clean inside the store
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Shanise Washington
Was not greeted when i walked in the greeter was more into her own conversation we was not helped at all.
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Matt Wood
Good stuff for the price, although if your looking for a staff member it can feel like a wasteland.
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Yessica Gomez
Encontré lo que buscaba
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Debbie HJ
Dont know about the quality, this was my first time there. Found quite a few bargains
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Floralbadiaz54@gmeil.com Diaz
Porque es bonita la rapa
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Cheryl Moget
The nice lady from the dressing rooms named Cheryl was so helpful!
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trudy king elliott
I love this store. Has a good select. Great quality in product
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JACKY Zhang
鞋很便宜!
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King Leroy Cole
Great shopping, clean but they need a better selection.
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Alvin Gilreath
Hit or miss but sometimes you can find a good deal
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Jewel Baeza
Heavily shopped not enough sizes avaliable.
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M J
Always find something... Stop here first
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Samantha Watson-Kitchell
One of my favorite stores to shop at!!!
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Christine Taylor
Always AMAZING buys and GREAT service!
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Jared .T G
Love this store, very clean inside!
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Tina DeGeare
I love this store and there prices
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Robert Bannister
Selection was moderate. Well lit.
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Courtney Lisko
Nice store. Clean and organized.
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Austin Ibeh
Good price,nice staff and stuff.
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Jose Hurtado
Clean and easy to find clothes
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Terry Johnson
Its a bargin to shop at ross.
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Rico Woodard
Budget friendly place to shop
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RaeAnne Scott
Great clothes!! Killer price!
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I LoveLuna
You guys need to get vans sk8
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Marie Holcomb
Do not care for this store.
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Jay Reaney
Great selection and prices
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Chris Echols
Very helpful and clean!
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Kelly Hallett
Saved alot of money
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Sierra Griggs
Love shopping here.
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Lee Smith
Good for my kids
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Yup 816
Cool lil store
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Skyler Davis
New and awesome
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Laura Gillett
The best prices
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Yvonne Moore
Great deals!
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Jodi Townsend
Good pricess
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Euronda Pledger
good prices
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deanna montgomery
Nice store!
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Wanda Adams
Pleasant.
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Betty Shelton
Grandview
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Isaac Madearis
Good staff
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jackie brown
Loved it
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D Larry
Okay!