Category: | Craft Store |
Address: | 14650 Manchester Rd, Ballwin, MO 63011, USA |
Phone: | +1 636-527-5034 |
Site: | hobbylobby.com |
Rating: | 3.9 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM Closed |
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Katherine
I used to go to hobby lobby for everything but after my recent events ....I will be going else where for my arts and crafts. I bought a few bottles of paint for a project I was doing. Well, I did not use all the bottles I bought and I made a mental note to return them. They sat by my door for a good few weeks. Finally, I decided to return them. I could not find my receipt. I assumed that as every other store does they would just give me store credit and that would be that. I didnt mind that at all! As I said I used to buy a lot of crafts from there. I knew I could find something else. However, when I got there and tried to return my item, it was a huge MESS. First off, their computer system is so old school that they dont SCAN anything ...they hand enter the numbers by hand (which as you know allows more errors) . The lady entered my items code and only said to me "sorry we dont got it anymore" I asked for a manager and a blonde older lady appeared. She proceeded to tell me that they couldnt find my item at all in their system and they didnt carry it anymore. YEAH in the few weeks I took to return it you completely got rid of that paint brand..sounds right. They did enter the item a few times. But in the end she basically told me I was screwed and she wouldnt give me store credit even though I made it clear to her that I didnt need this paint at all. AND it very clearly had a hobby lobby price tag and product label! NOT GOOD CUSTOMER SKILLS AND JUST OVERALL VERY SLOPPY! As I said I will be shopping elsewhere.
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Barbie Greene
The line was soooo long and it took forever to get another person at the register, that I just handed the girl the stuff that I was gonna buy and told her that I might come back when the line was shorter. She said nothing to me. No apologies no nothing! !! I was very disappointed! !!!
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Mateo Jose
They have never heard of quadcopters. I called to inquire about replacement parts for my quad and they asked, "What is a quadcopter? ". The lady went on to say that they dont sell ANY motorized aircraft because... "people shoplift them". I was speechless. o_O
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Delores Patterson
I found what I was looking for at great prices. The cashier was very pleasant, the store was clean and organized. Now my yard looks fantastic with great curb appeal!
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Pietro Gasperini
Impressionante negozio con tutto e di piu per gli hobby dentro casa
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Taylor Bell
I love Hobby Lobby and this is a good location. They always seem to have long lines though and the checkout process always takes a bit.
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Chad Force
Excellent company Im happy to spend my hard earned money with, helpful friendly staff, good prices and clean well organized store.
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Dave Jenn
Actually hate going here.... Always purchase more than what I originally went there for. Neat place for a guy to shop...
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Barry Parsons
Its a decent location, nothing special. They have a good variety of craft items but dont stand out from other craft stores.
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Jennifer VanHook
They often have good deals on my craft supplies and their clearance prices are awesome. I bought more than I needed.
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Daniela Ribeiro
Great place, prices, and customer service at the frame department. Look for coupons online in their official website
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Karen Clubb
Great prices and you can use a digital coupon for items not on sale. Ive always been able to find what I need here.
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Matthew
They have a wide variety of crafting stuff available the only downside is that their prices are a little high.
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Barnabas Thomas
If I won the lottery I would just wander around here and buy TONS of stuff. Super great for art supplies!!
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Tricia Higgins
I always love going to Hobby Lobby! The workers are very helpful and I always find something unexpected.
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A Private User
Favorite place for arts and craft supplies. Just make sure you bring a coupon from their website.
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Ino Raphael
Great sales, but they actively oppress gay people, so I cant be too thrilled here.
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Kelly Davis
They wait too long to open another line when it gets busy. Otherwise, nice place.
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terry horsfall
They usually have whatever you want. Good selection of paper crafting supplies.
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Khadine Gómez
Big selection of beautiful products and, for Christmas ornaments is a dream.
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Elvis Kong
I can never leave here....its got something for everyone
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Katie Kawaler
Christian environment with great sales and great ideas!
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Eric Oitker
Large, clean, brightly lit store with friendly staff.
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Karla Britt
Everything I need and nice people in one place.
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Derek Young
Great for random projects for the kids or wife.
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Hannah Fallon
Great sales and variety of products!
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Craig Johnson
Lots of stuff for crafters like me.
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Ben Kappel
Good hobby store and nice staff.
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TheHockeyFan91
They have such good service.
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Jim Kremer
Great place to decorate at.
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Danna Whorton
Always find what I need
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Lauren Stephens
Great craft stuff.
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Arvind Bisarya
Lots of gun stuff
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Daniel Loughren
Vast inventory
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Bill Stahlman
Awesome decor
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Melody Buehrle