HiFi Sound

Category:	Home Audio Store
Address:	825 Glenwood Ave, Minneapolis, MN 55405, USA
Phone:	+1 612-339-6351
Site:	hifi-sound.com
Rating:	4.4
Working:	Closed 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6PM 10AM–4PM Closed

Location

Photos 100

Reviews 17

Kenneth Raway

I have been a customer of HiFi Sound for almost 5 years now and I absolutely love the relationship I have built with the staff. About 5 years ago I began the pursuit of building my HiFi stereo system and as most of us know, the world of HiFi can be daunting due to the vast amount of products on the market today. The beautiful thing about the Minneapolis-St. Paul area, it’s a hot bed of HiFi and a buyers paradise to shop local. I looked at a few different shops around town because I wanted to find the right sales guy who was going to take care of me, get me into a system that was affordable and I could continually build on for a lifetime. I found that working with Terry at HiFi Sound was just easy; I never felt that I was being spoken down to by a snobby HiFi salesman trying to sell me snake oil. Terry talked to me about the end goal of my system, what media formats I preferred and laid out a game plan to build the stereo I have been pining for since I was a child. As we were trying to figure out which way to go on product, Terry set me up in a listening room multiple times and left me alone to listen to music and make my own decisions on gear. I ended up starting out with a McIntosh MC275 tube amp and then every few months kept adding on new gear. Next was a nice McIntosh C2300 pre-amp, VPI Classic with Dynavector Karat cart, D100 DAC and a slew of Nordost cables ending with a set of B&W 802D speakers they got in on consignment. Terry understood that a new pair of speakers were a stretch for me and as soon as a great deal came along he didn’t hesitate to call. If you are looking for great advice, cool products and in those most joyous moments a partner in crime to help craft a dream system, HiFi Sound is your place. Outside of the sales experience is the service and support, and they are always willing to help. HiFi’s in house tech Dave can fix absolutely everything, and I have thrown him some curve-balls. For starters, a 1970’s Pioneer SPEC 1 and SPEC 2 system for a full overhaul and even a bass guitar to source some vintage switches. If you need a house call, Scott and Joe have you covered and do such a wonderful job setting up and tweaking your system to bring out the full potential.

bill Mondale

The term "curated" is thrown around today like a towel at a Twins game. If you are interested in almost any level of audio visual investment and want to see how true customer service and expertise really work, go to Hi-Fi Sound. I have been a customer since the very early 2000s and not once have I felt like an intermediate step to a commission by the sales force. They have a long term investment in my amazement and delight in my stereo that sets a world standard for excellence and service. The end result of their commitment to my system is a marvel to technology, some of it as old as Marconi and all of it stunning in clarity, precision and durability. I feel as though when I look at my stereo system I have a curator in Hi-Fi Sound that is as dedicated as I am for the ultimate in sound delivery. Hi-Fi Sound is not cheap in any respect but my investment pays off in those precious moments when I can actually relax, sit down, and experience a musical recording or movie.

Ian Rush

I visited this store with the intent to select a new amplifier for my home stereo. I am an audiophile entering the "tube" sound market and I was a little nervous to buy my first amp. I appreciated the patience of the gentleman that was working there while I asked my million questions, and listened to various models. He helped me narrow down the search to two amps that I will be picking from very soon. I feel 100% confident spending my money here, and look forward to building my stereo with their help.

Mark Thompson

Dave is one of the best tech guys I have ever known, for old stereo equipment. He is an absolute expert in older tube gear. I have had Dave go through all of my older Marantz and Mcintosh tuners, amps, etc...They work perfectly and look great as well once hes done with them. I hope he stays around working for a long time. Never know when I pick up a another piece of gear on ebay that needs a lot of work.

Curt Schneider

Excellent service! Called at noon to request a display bulb fix for my Yamaha receiver. Dropped device off at 1:00 and picked it up same day at 3:00. Technician was also able to clesn a faulty input switch. Good price, cool inventory with a selection of vinyl on site as well. My thrift store receiver is now as good as 1992 new. Ill be back!

Richard Adams

Over the years, I’ve been a customer of HiFi Sound. They are friendly professionals who have competencies in the industry’s technologies, service after the sale, and customer relationship management. I wouldn’t hesitate to recommend HiFi Sound to those seeking high-quality home audio and video systems.

Mark o

The sales people are very knowledgable about the products they sell. The sales environment is polite, professional and relaxed. Also, they have an excellent service technician who has pretty much seen it all. Top notch!

Ryan Fox

Aloha My wifes Diedre foxs review of this place was not meant for this business. It was meant for hi FI sound connection. We never did business with hifi sound electronics. They seem like good people

Jace Leslie

Dave was very thorough with my issue and hooked me up (no pun intended). Went in to get my turntable serviced and Dave was the guy to do it. Friendly and knowledgable staff. Will come back.

Diedre Fox

Very Poor!!!! DO NOT USE HI FI sound electronics. They lie and say anything to get the sale. VERY POOR Customer service!!!!!

Jesse Gervich

First class They fixed my turntable days before they said it would even be done. Works great; I highly recommend.

Kevin C

Great shop, very helpful. Dealers for B&W and other high end brands. Guys know their stuff!!

Christian Gould

Awesome product. Great environment. One clerk is a bit pissy.

Todd Swaggert

The technician was very arrogant and unpleasant to deal with.

A Private User

A little stuffy when it comes to repairs on gear.