CosmoProf

Category:	Beauty Supply Store
Address:	13655 Grove Dr, Maple Grove, MN 55311, USA
Phone:	+1 763-494-0215
Site:	stores.cosmoprofbeauty.com
Rating:	3
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–4PM 12–4PM

Location

Photos 8

Reviews 8

Brittany Hodel

This is meant for the Cosmoprof in Blaine. It took me three times to get a CosmoProf card from them allowing me to shop there. I am a beauty school student who lost my school ID card that only has my student number. What I did have all three times was a progress report with my full legal name, a campus managers signature, and my personal ID. The first time they wanted to call the school to make sure I was a student but they were closed. The second time there was no manager on duty. What store operates without a manager on duty? Its nonsense. The third time I was with my friend from school, still in uniform, still with the two pieces of ID aside from the school one, and a bit of an attitude because I was expecting them to turn me away again. But finally, it got worked out. However, only a few employees had actual educational knowledge about their product. Once I get out there in the world I will probably find a different supplier.

share4bear

There is only one gal here that is genuinely nice, and she has shorter darker spikey hair. The manager and another tall skinny gal are extremely rude almost every time, and one time while I was in there (the day before Memorial Day), someone called and had asked if the store was open on Memorial Day. When the lady working hung up the phone, she says to her manager (completely appalled and sarcastic) "she asked if we are open tomorrow! Really lady?! Did you seriously think we would be open??" Without a care in the world that other people were in ear shot. Also, they are often out of major products that I need (developer, clipper spray) and other stylists have said the same thing about the products and the people working there. Never an enjoyable experience.

Kj brenck

Not sure why anyone would put a post a complaint if they didnt take time to talk with the manager about an issue they might have. Most of the time it can be resolved by having a conversation with the persons involved. I have had nothing but a great relationship with the staff at this store. They are professional, knowledgeable, kind and very helpful. The store is always spotless and organized. My advice to the complainers….. You WILL feel better if you air your complaint to the appropriate people. Try and work it out. Dont post it.

Jeffrey Engene

This is & will be my New supplies store I had a clippers that I bought from there well they back up there product the clippers I got quite working & Kayla is who I talk to said they could exchange it for me I will be back for all of my supplies for my Barber shop from here on in thanks for doing that I love This store best supplies store ever hands down there the Best go there

Carisa Riley

Everyone at this location has always been kind to me. I transferred from out of state and they updated me in the system without a breeze. Seem to be knowledgeable about product. I shop here often and prefer to shop at Cosmoprof over Salon Centric and other stores. Its always been very clean and organized.

Katie Vance

Ive never had any problems going here. I live in Buffalo so this store is closer for me and every time Ive been here, theyre working hard on getting the items stocked and cleaning the floor. I like the staff, personally.

Faith Hills

Always very rude at this location and not vey willing to help when you have any sort of questions. I try to avoid this location I would try the Blaine one instead.

Heather Wallner

One of the ladies was just rude, very bad customer service.