Category: | Drug Store |
Address: | 1511 MN-7, Hopkins, MN 55305, USA |
Phone: | +1 952-939-1917 |
Site: | walgreens.com |
Rating: | 3.4 |
Working: | 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 7AM–12AM 8AM–12AM 8AM–12AM |
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amy maki
Horrible pharmacy, no communication skills no service skills, doesnt anyone train people at Walgreens? My child needed eye drops Sunday we get a text saying they were ready we go there the guy said its not ready come back in 40 minutes. We get another text saying its ready again we go there and they say its on back order until tomorrow and no Walgreens in the area has it. However we will have it tomorrow and let you know. So my husband got a text Monday morning saying it was ready he goes there they say again it will be ready in 40 minutes. Almost 2hrs go buy I go in and ask if its ready the lady says yep its in the system we are bagging it up right now give us 10 minutes. She calls me up to the counter saying its on back order they dont have it and no one else does after she said she was filling it. So I had to call the doc get a different prescription for my sons pink eye that is now in both eyes instead of one due to the lack of service and running around. 4 hrs later today my husband calls the guy and he said they did receive the new prescription for our son it will be ready in 10 minutes. Then 5 minutes later he gets a text saying its ready. I get a call from a lady 10minutes later saying they dont have it and that we need to go to the Walgreens on Blake road.... I will never go there again you could hire trained dogs for better service what a shame. Im an opps manager and I would never let my place of business be ran like Walgreens, just horrible.
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Harish Radhakrishnan
Went in for taking passport size photos. An old gentleman gave a weird look and said it is $11.99 for a set of two. I said i need 4 sets, which he put his math and said $47.96. I was shocked. Why would some one charge the same price for prints too? He said it is some government regulations. I didnt understand that non sense. I just ordered for only one set. Photos came really nice in 4X6 and I am happy about it. I paid 11.99 plus tax. Because they dont charge that much for the prints ordered via their kiosks, i tried to scan and print. The old gentle man as if he was expecting this signaled a person. The person came and stopped me from scanning/printing the picture saying they will charge the same 11.99 for the prints too. I didnt make sense. I asked do they have pricing information based on picture content. He repeatedly said he is going to charge 11.99 for every print. Money sucking Walgreens Policy. Walked out and happily printed them at Target for few cents.
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Mikel Youngers
This Walgreens is like no other one when it comes to the Pharmacy. Horrendous Horrendous!!! I have been using Walgreens for 15 years I made a huge mistake moving to this one. I thought I would give it a few months, nothing has improved. Terrible customer service, you wait forever either in line or on the phone and if you have any issues with how things are suppose to work, they are very hurried with you which I understand considering the how busy they are.
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Michael Shonty
They never have enough people at the pharmacy, theyre constantly out of meds that I need, and they often times either dont bother to fill the prescription until you show up or tell you they ran out. If they run out they say theyll order it and then never do it. You have to be very persistent to get them to do their job. Avoid this crappy place if you can.
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Tammi Halverson
Absolutely unprofessional and rude pharmacy staff! No regard for patient care or customer service for that matter. Id fire the whole crew and start over with staff who actually read the details and follow-up as needed. This staff doesnt. Dont waste your time or money on this so-called pharmacy! The owner of this franchise should be embarrassed!
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Danijela Savic
Wanted to thank Michael at Hopkins walgreens he was very helpfull to me with my passport pictures! he is always helpfull and profesional employee < i didint like my pictures and he retook them to make the customer happy ! i m very happy with this location and the staff especially Michael thank u again ur loyal customer Dani
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Will Leighton
Incompetent photo staff. Had two different passport photos taken here, both of which were rejected by the passport officials. Seems like they shouldnt offer a service they cant do correctly.
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Gyan Ranjan
Your usual Walgreens! Nothing different here but the neighborhood! They stock lots of the regulars and its very clean and well run. Cant ask for much more!
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Logan Rempert
If you coupon then never go to the cashier named Lynn shes the most stingiest person Ive ever met telling the staff to follow those kids about mine!
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James Vournakis
This place is ballin. they got everything a man needs. its lit up in this place i recommend for all ballers
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David Zehavi
The best cashiers at any Walgreens in the west metro work here, Git is the best cashier there!
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Alisa Schnackel
I used to work here and I enjoyed it quite a bit. Also, I enjoy being a customer here too.
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Mary Beth Pottratz
Good deals and sales! Helpful staff.
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Mohamed cali
Nothing more to say about it.