Category: | Bicycle Store |
Address: | 455 Lake St N, Forest Lake, MN 55025, USA |
Phone: | +1 651-464-4035 |
Site: | forestlakecycleskate.com |
Rating: | 4.1 |
Working: | 10AM–7:30AM 10AM–7:30PM 10AM–7:30PM 10AM–7:30PM 10AM–7PM 9AM–5PM 11AM–4PM |
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phil deboer
Last week I stopped in the store for the 1st time...was greeted and given all the info right away...for me...I hate that...but its good customer service....went yesterday...again...right away I was greeted and given all the info, and told the rep to give me some time, so great service...just not for me...but they are doing what they need to do...and I put a bike on lay away for pick up today. The sales person (young man), was very helpful when I asked for help, knew the bikes very, very well, and helped me with accessories, going shortly (May 12th, 2015) to pick up my bike....I asked about a Military discount, and the owner approved a Military discount personally. I have to say this is one of the best shops I have been to, and they really have really good prices.
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Griffin Opel
Third times the charm? Sadly no. Three times I have walked into this store with the intention of making a purchase, and three times I have not been greated at the door, or helped even after 5 minutes of looking at new cycling gear and equipment. Today I rode my bike up looking for new shoes and pedals for my road bike, but having never used a clipless system I had a few questions, but alas, even when I was the only customer in the store I was completely ignored. As someone who works in a retail environment, I know what good customer service looks like....and you wont get it here. Maybe Erics will take my money.
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Geoff Archibald
I have used this shop multiple times. I would consider myself an avid cyclist and as such am often having to have something repaired or having to buy some new product. The staff have always been very helpful. There has been several times I have been talked out of buying the more expensive product but instead going with something which cost less which would work just as well. I have even been told how to do some of the repairs I was going to have them do. They have earned my trust and they are the only mechanics I trust with my bikes.
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L Peterson
Highly recommended bike shop. They are very highly involved in the process of choosing the right bike for your riding style and selecting the proper fit. Youre encouraged to ride different bikes before purchasing. When we had a situation the owner personally resolved it quickly. We love our two new bikes: Treck DS3 and Neko 3!
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Eric Arundel
They are the best bicycle shop north of the Twin Cities in my opinion. I drive from Blaine to use them. Great prices, great service and kind people. We do all of our bike business with them! I am shocked that anyone has any trouble with them. Im in the store 4 times a summer and Ive never had any issues.
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Joel Lange
Really? The owner claimed to have trues my wheels, but wouldnt acknoweldge that bmx wheels take different spoke tension than road bikes. Messed my wheels up and ultimatly bent my wheels in half. They didnt even offer to look at the wheels ans simply said it was my fault. Worst shop around.
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A Private User
Found saleperson to be very helpful. shop owner has the personality of my left shoe. would not give us a discount on 2 bikes. shop has a large selection of bikes and accesories to choose from. great service center.
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Sam S
These guys are the best they know their stuff and are very good with finding any problem with your bike and having their stuff in stock.Overall these guys are the best.
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SunNittle
They offer fantastic customer and repair service. I would highly reccomend this locally owned business that is fair and honest.
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Jim Muellner
Best place in the area to buy or fix your bike. Great service.
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Jason Hawthorne
Knowledgeable employees, good local bike shop.
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wally
Staff is friendly and informative!