Category: | Office Supply Store |
Address: | 1023 W Central Entrance, Duluth, MN 55701, USA |
Phone: | +1 218-722-8121 |
Site: | officedepot.com |
Rating: | 3.1 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 10AM–6PM |
MA
Madison Morse
Went in to buy a new laptop and was met with a tech support guy who seemed to have no clue about the computers he was showing us or about customer service. I paid for and had them install McAfee anti-virus and have them enable a pop up blocker and went on my way. Less than a week later, I was having pop up troubles so I brought it in and they did a check up and assured me that it wouldnt happen again. A few weeks later, I brought it in for the same issue and they told me I had a virus from the pop ups. They then charged me another couple hundred dollars to install another anti-virus software and then fixed the pop up. Thy also neglected to call me when it was resulting in it sitting in the store for an unnecessarily long amount of time. Not three days later and it was still plagued with popups. I had my sisters boyfriend take a look at it and he fixed it FOR FREE in under twenty minutes. Since then I have had absolutely no issues with the computer. I would not recommend any one buy a computer, printer, or any device from Office Max unless you want bad customer service, unnecessary fees, and a device that doest work.
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Erik Madsen
One star is too many stars..... TWO THUMBS DOWN is more like it!!! Bought a desk on a Saturday and the guy in the store told me it would be delivered on the following Tuesday at the latest. Tuesday came and went with no desk... Customer service couldnt figure out where the desk was or when it could be delivered.... Wednesday and Thursday still no desk???? Called customer service again on Thursday (nobody called me back) Then on Friday I call again to find out that the courier wouldnt deliver the desk I bought period and that my order was cancelled automatically without me being informed! Save yourself lots of time and shop anywhere else!
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Keegan Jacobson
Starting to lose its luster - does Duluth really need a dedicated Office Supply store? They sell stuff which is a plus, but there is hardly any incentive to purchase things here over any other store with deals/etc. The computer chairs they have are low to medium end, there are better options if you look hard enough in Duluth.
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chad luoma
Worst place for computer repair. Brought a toshiba laptop that we bought from there to dind out the hard drive is shot. Ive only had it for a year. Turns out they told me they couldnt repair the hard drive, told us to take it somewhere else. I researched toshiba laptops and they are one of the worst laptops to buy.
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Jenny Poole
I had a poster printed at another Office Max and they messed up the mounting. I brought that poster into this Office Max and they were extremely helpful in fixing the mistakes made by the other store, going so far as to reprint the poster when the mounting didnt work right. Excellent customer service!
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Jessica Jeffers
The print center offers some of the best customer service around, with rapid turn around on small projects (print while you wait), and quality production on larger projects. Sale prices are generally good, though I can still find better prices on popular items on Amazon or other bigbox stores.
SU
Summer Reilly
Very good service, lady was pleasant, knowledgeable, and friendly. I went in, found what I needed and got out (with a fancy new membership card too). They load dollars onto the card when you return a spend ink cartridge. Nice clean store. Takes debit/credit. I would recommend.
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Patrick Wolf
Really poor service. The people are stuck in the 1980s for technology and dont know anything. Better off asking Great grandpa tech questions vs officemax. The place is empty for a reason. Time to close the doors this store is done.
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Greg Norton
Like them good selection but its always empty. Cant say the lack of people and crowds is bad but it is for a business. Oh great service but is not hard to do that I was the only one there several times.
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Rachel Deatherage
Needs to be updated, a little overpriced, but they usually have those odd things I need that the other department stores dont have.
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Bobbi Kantola
Was greeted when I entered and told where to find item. Did not have to spend time wandering around.
MI
Mike Schultz
Nice selection of office supplies and can always find a deal on computer components.
RA
Raquel Stockey
Great customer service and they price match.
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isaac thornhill
Crappy customer service. Worst in the area
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brenda denton
Got what you need most of the time
MI
Mike Ames
Good selection, can be pricey.
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Rich Gasperlin
Reasonable prices
DE
Dean Fralich
Very fast