Star Auto Sales

Reviews 3

CA

Cassndra M

Wow... this place is a joke!! Thank you all for your reviews and making me think twice about purchasing a car from this place, I found a 2006 ford fusion on CL. Emailed back in forth, until I asked for the vin number and car fax. Suddenly, emails stopped. (HMM) I went and test drove the car, met Adam aka robert. Who made it clear the radio didnt work because of a fuse. (Hmm) the passenger back door plastic inside wasnt even snapped on correct. ( someone missed that) some part in the trunk he claimed was to another vehicle. ( why was it in the trunk) Anyways, I left a 200.00 deposit on Friday to return on Monday to purchase.. UNTIll. Friday I text and text Adam and never could get any answers out of him. I wanted grand total car out the door. He asked for copy of license, I did. Still no response. (Fishy) sunday, still no response untill I got rude with him and told him I was going to get my deposit. ( Funny How all sudden the person response Im not adam, but I called him he said 3050. (Lol) literally the call was made within 3 mins. Between those texts, and than Adam emails me whats wrong? And than texts me off a different number. ( whos not catching on here ) Okay, I looked up all your nice reviews on this page ( place is a joke) & than Adam aka robert, I looked your phone number up on Facebook ( there linked incase no one ever told you, now be sure to change that..) & realized your a sorry excuse for a sales guy. Dishonest, and cant even be right about your name. Which is why I carfax the car and found out it should have clearly over 200,000 plus on dashboard, and the test drive showed only 133,500.( Hmm) when I question you on that once again no response. I questioned why the car vibrations was so bad when in idle and at a stop, he says its because its a 4 cylinder, really... proudly should check out the 3 motor mounts that are KNOWN to go bad ok these, that would of been a pretty penny for me.. Your a chop shop in the making, I believe another person said the same, taken these cars and bonding them together with some duck tape and super glue and taken someones hard earned money, well. You werent taken this single mommas hard earnings.... and shameful, you would even go that low and sell a pos to a family, would you want any of your family driving there children around in something you know wasnt in the best shape, I sure in the hell would hope not...... Grow a heart, Do good business, honestly and these people wouldnt run you into the ground..

SA

Sarah Pasquesoone

Ive always thought side of the road, no sign on the door "dealers" like this looked shady but I decided to give them a try and find out for myself after seeing a craigslist ad for a 2008 Toyota Prius. I contacted them via text and asked, "its not salvage title, right?". They responded "Clean title". Ok, great, so off we went for a test drive. The car drove OK but it was obvious to us that it had been in an accident (the hood was very obviously misaligned and the plastic guard under the front bumper looked brand new but was not attached properly). My husband asked him about it and he said "no accidents". I asked again, "its not salvage title, right?" and another guy replied "all my cars are clean title". We asked for a car fax but they said they didnt do car fax. We asked if we could take the car to get it inspected (after which we planned to get the car fax if the inspection checked out) and they said yes while also telling us to take it to the local Bell Tire and get it checked for $25. We already knew we wanted to get checked by Toyota since it was a hybrid and they are pretty much the only place really familiar with the battery, etc. So the next day I go get it and take it for the inspection and the dealership offers to pull the car fax for me free of charge. Sweet! I told the dealership my suspicions about it being in an accident and asked them to specifically look for evidence that the front end had been replaced. I thought theyd come back and tell me, "yeah, its a new bumper" or whatever but I didnt expect them to come back with a car fax report showing it was a total loss!! I was furious! I questioned out loud what they were going to do when they handed me a salvage title and the guy at the dealership told me that these places have shady ways to getting clean titles on these cars, sometimes by taking them out of state and bringing them back. He didnt go into details. When I told the "dealer" that he was a liar and that the car was a total loss he said he told me it was in an accident which was a flat out lie! Then he told me that I was rude and had bad manners and he would never sell a car to someone like me! I told him that he was scamming people by getting a very shady clean title, if he even had a clean title, and was trying to scam people and should be ashamed of himself. I really tried to give this place a chance despite my initial feeling that these types of places are just scams. Do yourself a favor and steer clear!!

BR

Brenda Burmeister

IF I WERE YOU, I WOULD NOT DO BUSINESS WITH THESE PEOPLE! THEY DO NOT HOLD TRUE TO THEIR WORD AND LIE TO MAKE A SALE!! THEY ARE NOT HONEST PEOPLE! USED CAR PARTS WERE USED TO REPLACE PARTS ON MY VEHICLE! I came an hour away to meet with Marvin to test drive a 2005 Buick Rendezvous. I liked it, the kids liked it, it drove beautifully. I was told to come back on Saturday to pick up the vehicle, The vehicle was not ready! So, I called Marvin, he said the vehicle has not been fixed yet, however, if I wanted to take the vehicle now, then bring it back to replace the part Marvin stated that "The vehicle was safe to drive". So I agreed and waited for an hour until the cleaning was done. So, a week later I had tried to contact Marvin on numerous occasions, and never got back with me, until I left a message saying "I will take very good care of you", so your not true to your word? Well, he called me after that and could not give a specific day or time for the repairs to be done, and I explained to him this was my only transportation, that as it was, I had to take a day off without pay to bring it in. Marvin then stated he will send me money in the mail for the part that needed to be replaced. This man didnt even know what part it was, except it was a 30 dollar part and the front end alignment is 70 dollars, there fore he would send me $100 dollars in the mail. Guess what, he never returned my call or sent me the money!!. But, now my transmission is no good, The struts are no good, the wheel bearing is no good, and a inner and outer tyrods are no good! I have contacted the state regarding this issue with Better Business Bureau....I just purchased this vehicle on 5/12/2015....I do not like dishonest people!!!!!