Category: | Hardware Store |
Address: | 222 E St Clair St, Romeo, MI 48065, USA |
Phone: | +1 586-752-9944 |
Site: | acehardware.com |
Rating: | 4.1 |
Working: | 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–5PM |
MA
Marv
I am the owner of this store. I regret that this customer had such a bad experience. I would just like to say that we had an equally bad experience with him and we are not unhappy that he will not be shopping with us anymore. Its actually a relief. If you have ever worked retail you know how some customers can behave. He was a terrible and horrible customer. Rude and vulgar. I know that you may not expect an owner to make a comment like this but I want to support my staff and every person who works retail. He is the kind of customer who ruins your day and is unnecessarily rude and cruel. He was very rude to my staff and I support my people in this situation unconditionally. Come give us a try at customer service and courtesy and knowledgable sales personnel and make your own judgement. Im sorry that I had to make these comments about a customer but I will defend my staff completely and unconditionally when an unfair public comment has been made. Beware of Steve Jones. Not a nice guy!
NO
Noel Gilbert
Rude, wont go back ever,lost a long time customer,over a simple mistake on my part and no directions from staff for cleaning out a carpet machine:(
TO
Tom Michael
Great place for personal service! They stock things you cant find anywhere else and I usually find things I did not even know I needed. Thanks!
MO
Monica Guza
I occasionally shop at this store. Its great if you know what you want and can find it yourself.
ER
Eric Stevenson
Everyone in this store is very helpful. I live in Romeo and choose to shop small business
GR
Greta Morton
Very courteous, friendly and helpful staff. I go here before Home Depot every time.
RO
Rob P
Well knowledgeable staff. Good selection of products.