Category: | Home Improvement Store |
Address: | 1550 Whitehall Rd, Muskegon, MI 49445, USA |
Phone: | +1 231-719-9473 |
Site: | tractorsupply.com |
Rating: | 3.8 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–7PM |
LA
laurin 800
I am sorry to say this is a disappointing branch. Looking for a John Deere lawn tractor oil filter... Waited for 5 minutes with no one at parts desk. Finally met with a clerk who told me they didnt carry them. I continued to shop and found a nice knife set- which was locked. I looked for some help and there was literally no one around. Another 5 minutes... I walked up front and waited in line behind a couple of people at the checkout with a couple cans of paint. When I went to pay I asked if someone would open the case, the lady said she couldnt find the key. Finally another clerk came in from outside, he had the key! So off we went to get the knife set. No problem except- INSTEAD of ringing me out, he left me at the back of the only checkout line with 5 people in front of me. By the time (10 more minutes) I got to the checkout I was upset and told the lady that this place sucked. I am sorry for saying that to her. But this was my 3rd visit this year because it is quite a ways away, and EVERY time I have been there it is the exact same thing. Management is poor. I am sure there is a good reason this place isnt busy, and it isnt prices, I would drive to Fruitport in a heartbeat. They are pretty good there. Its like management has customers way down low on the list of priorities. I get that feeling in Fruitport too a little. When Walmart is a mile away and internet is usually a day away you would think any edge would be important. I have always loved Tractor Supply, but Im afraid for their future with this kind of attitude. OR- maybe its just me? Im 53, and disabled. Im not even in that big of a hurry. I know it isnt the lower employees, they are always friendly.
TH
TheCamy58
sad when the head person by the name of Tammy is rude and goes around the store like she owns it, some people get too big of a head and i will never shop there again, i have others that complain about her also, and the way she treated a dear friend of mine, knowing her health is going down fast and shows no empathy for her, im disappointed in this persons lack of thoughtfulness, how can you have a person like that working there, i will also go to the headquarters about her also, this needs to stop, some people love that store and will not return there with this woman there, she gives bad advise about chew toys for dogs i bought a chew for my dog she said it was good and my dog choked on it if my dog would have died i would have sued your store, her name is Tammy eccleston
JA
Jackie Norman
Some things are a bit pricey, but overall a good store with lots of home and outdoor needs. Staff does their job, but are not necessarily the kindest.
JA
Jamie Taylor
Close to my house, and everyone is SUPER friendly.I dont understand the negative reviews; Ive never had a bad experience with anyone there.
MI
Michael Schaub
Always great product. Wonderful staff, but understaffed today. Note: Im a stockholder.
AM
Amanda Vandyke
Great customer service.
DA
Dan Brennan
Misc. Supplies etc
NA
Nate Lawton
Has great stuff