Staples

Category:	Office Supply Store
Address:	1773 E Sherman Blvd, Muskegon, MI 49444, USA
Phone:	+1 231-739-7739
Site:	storelocator.staples.com
Rating:	3.6
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 11AM–6PM

Location

Photos 49

Reviews 13

Patrick Reagan

Stay away from this location!!!! I went in to have some resume packet materials bound. I was told by the person working at the copy and print center that "you never, ever, bind resume/ portfolio materials...EVER." I asked her why and she told me that Staples corporate has directed them to tell everyone that. I told her I still wanted them bound and also told her that Id like the glue binding, with a clear front cover and black backing. She told me that Staples no longer does this type of binding as they "lost money on it." I left the store. After returning to my car, I called the Staples store in Grand Haven and they told me that, yes, they still do this type of binding and could have it done for me in about 15 minutes. I drove down and they had it done in 10 minutes. I told one of the associates in that location of what had happened to me in Muskegon and she said, "yeah, we hear a lot of crazy things about the Muskegon store and we get a lot of business from the people they turn away." tl; dr: the Muskegon store lied to me and the Grand Haven location is much better. I will be taking my business there from now on.

Fawn Graber

Every time I think I should go to this store I leave disappointed and upset. Worst customer service Ive ever received; My first terrible experience was about two weeks ago when I had to wait for the cashier to get off her phone to pay for my items, then when asked, she knew very little about promotions thatd been advertised, and I thought "ya know, I can get over that, bad day, whatever it might have been" but after my experience today with Beverly at the print/copy station I am surprised they are even getting enough business to keep the lights on. That woman had the audacity to make a rude remark toward my family, and when I asked her what it was she said, she said she was talking about the stores printer but surely didnt repeat what it was she said. I cannot believe they allow the employees to represent the store with such behaviors as those Ive witnessed, good luck to anyone hoping to have a pleasant experience in this store.

Marlena Hill

Horrible customer service. Manager was very rude and unwilling to try to help a local business owner who received the wrong items from staples online.

Erin Reed

Beverly in the print department is great!! She was so helpful and patient with me as I tweaked and retweaked programs and they came out beautifully!!

Daniel Long

Great place with amazing intentions :) the tech department is full of knowledgeable employees and even better techs.

Jeff

I have not had the bad experience some report. Has always been between good and great. Particularly the print dept.

Brian Nacy

Great selection for specialty items but overpriced for simple things.

Angie Margret

Great place to shop. Good variety of products & prices

Jonie Puls

First time I was in staples in Muskegon and I love it