Category: | Health Food Store |
Address: | 19850 Mack Ave, Grosse Pointe Woods, MI 48236, USA |
Phone: | +1 313-885-5000 |
Site: | thebetterhealthstore.com |
Rating: | 3.9 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–8PM 11AM–5PM |
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antoinette jarvis
I have been coming here for years one of the best stores And best employees. Yesterday I went in looking for this protein drink I have purchased in the past. The newer employee told me if its not out they dont have it . When I knew they had it it was just moved . She yelled to me they dont have it a second time . I then turned to the manager who was able to show me where the item was . He was very helpful. As then employee then began to talk down to me and name call under her breath stomping her feet and clapping . I was with my mother it was so embarrassing I was so upset . The manger then began to stick up for employee saying hes sorry but sees how me asking him for help in front of her after she gave me her answer can seem rude !! I was blown away......... isnt customer service suppose to be learning abilities ? If it was for her I would of walked out but he showed me to my 80$ purchase. I am still upset I waited over night to post this as I thought I would move on. But Im very disappointed and upset , as a business owner myself this employee would be fired immediately. No one should name call and act so awful to a customer . Or anyone for that matter.
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Venus Tolliver
I guess Im a little wrong for assuming or expecting some type of courteous, kind, or helpful service. That is not the experience that I received. Among walking in I was stared at, but no one offered to help me. Eventually I had to find a worker and ask them a question which was replied with a condescending tone and the woman immediately turned her back to me to continue stocking shelves. Things are much more expensive than the other Better Health stores and the staff all seem to have an "uppity" attitude. I dont need to spend my hard-earned money there and I will not be going back.
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Brenda Ludlow
Good selection and someone will special order if it isnt carried. Some prices seem high, but they have that reward program. Most places with a reward program overcharge.
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Lizzie Fattore
The people who work at this store were incredibly rude. The sign said they were open so I tried to go in, but someone working there ran up to the door and locked it.
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Bill Allemon
Excellent products. Helpful staff. You can find items here that you cant find elsewhere. Be sure to shop on Mondays to take advantage of their 15% off special.
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martin martini
Shop there once a week, very small store they have a good selection of organic products. Thank you very much.
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Jennifer Cohen
Very friendly staff and knowledgable about the products. Always a really good experience shopping here.
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Sybil Crawford
Very professional, knowledgeable cashiers and just a real pleasure shopping experience.
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Jeffery Bissonnette
The wife and I shop here every week. Helpful staff, clean store.
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D Hakahn Eaddy
I like this store. It has a nice variety at reasonable prices.
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Christine Roncone
Decent selection. Staff not very knowledgeable.
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brooke jordan
The employees here were very kind and helpful.
MI
Miguel Angel
Have healthy foods but prices are a bit high.
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Kimi Riegel
As always my questions were answered.
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Hui Liu
They stock super good milk.
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Danielle Kale
Love their service!