| Category: | Pet Supply Store |
| Address: | 22631 Gratiot Ave, Eastpointe, MI 48021, USA |
| Phone: | +1 586-779-2590 |
| Site: | stores.petco.com |
| Rating: | 3.9 |
| Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 10AM–7PM |
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Rebecca King
The staff is nice and extremely helpful I have no problems at all with them and they are over the top willing to keep you happy My problem? Its supposed to be "where the pets go" but I struggle finding anything for my pets...besides my dogs The bird feed isnt that great of quality, they dont carry high quality rat food (oxbow products and so on) and the selection for anything besides cats or dogs is slim despite the large store and not all of their products are safe and some are poor quality straight out of China with an even smaller selection (mineral chews and other "healthy" treats for small animals)...I even bought a seed dispenser for my 4 budgies (all bought from petco) and after coming home late from work? My yellow pastel budgie Jekyll was logged all the way in the feeder (its opened at the top)...I guess they had eaten all of the remaining seed before I got home and I honestly thought the tube on the feeder would have been slim enough to where none of my boys could get trapped in it...when I pulled my little budgie boy out feathers fell off and he has cuts on his wings from struggling against the opening I have 12 animals and the selection of products only helps with 3 of them not unless Im feeding my animals poor quality food and treats (my non dog pets) and I was highly upset when I was told my baby betta was lucky to live two months with me (he injured himself in what I think was a parasite infestation and I didnt know the warning signs till he died and had more information on what was going on) I cant trust a corporate company that has such low morals and low quality products for all their pet (besides cats and dogs) products and I end up spending about 200$ a month at least on my animals...I feel like my moneys wasted and Im just going to go back to shopping online or using locally owned stores I would shop their for animals other than fish though but probably not my rats because theres no difference in a 5 week old feeder rat you can raise and an overly priced pet store rat (actually the young feeders end up being better pets in my opinion)
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Piece Piece
I came to this Petco yesterday to purchase a scratching post for my cat. There was a scratching post that was listed as an item on clearance. I proceeded to the checkout line and the cashier rang my item up. The item when scanned didnt ring up as the clearance price listed on the shelf. I told the cashier that the scratching post was on clearance and she rudely replied, "No!" I told her the clearance advertisement was posted where I got the scratching post from and again she cut me off with a sharp, "No!". She didnt even bother to go look and just kept replying, "No!". I came back today hoping the same cashier wasnt there and that I could get some actual help. There was a gentleman there today that actually took the time to hear me out and helped me with my purchase. Ill never shop there again on her shift.
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Bryan Childers
Staff was extremely rude to me. I purchased a reptile, he became ill within hours, so I took him back to see what theyd do. They accused me of mistreating him, then gave mme my money back without even asking. I attempted to argue, but Bill, the manager with little man syndrome, cut me off and said I had to leave his store or he would call the police
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Kinyonia Lafaye
I just paid a little over 70 dollars on heathy snacks and shampoo and conditioner and nail clipping and a nice flexi dog collar for my Yorkie Terrier... She didnt even move during the nail clipping, very surprised because my dog loves to bite. It saves me time and all the hassle in the long run.. only 10 dollars for that which was even better.
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luis franco
Great and helpful staff and funny too great experience would definitely recommend going there I dont know if it was just the timing that I will stand there but its been the greatest experience Ive had and Ive been in that store millions of times I dont know if they got on you stab but there are friendly and outgoing
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Aleigh MacBeal
Today my Pomerianian Chihuahua- Balmain went to their groomers for a full-service groom. The manager Cassy was very helpful and sweet. They started immediately and didnt really have a problem with me staying. The stylist was very professional and my dog looked like she enjoyed it. Thank Petco Groomers!
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Lualla Sonya Coleman
Ive bought fish from her before and i will NEVER buy them anymore. I bought a lobster from them and it had a parasite on it and killed so many of my fish! I bought 2 lobsters 20 something a piece and they died within a week or so. That is not including the other fish I purchased.
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Kevin Wittbrodt
Worst place, in fact the girl who helped me out had more tattoos than I did, plus a nose gauge, and it seemed like i was interrupting her break time. Ton of dead fish floating in the tanks, they need to either close it or hire better employees, that goes from the manager on down.
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Nick G
Ive taken my dog to both grooming and dog training at this location. the groomers are great and friendly and Megan is an awesome dog trainer! Highly recommended her for most problems.
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B DW
The staff there is amazing. Especially they young lady with the tattoos. She is bright and fun to deal with. I shop there regularly now that the old guy is gone. I love this store now
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JoAnna Evola
Great place, very helpful staff and very friendly....a great place to get your dog supplies. The parking is free. Great customer service and management.
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Shelley Cole
The people there are very nice and helpful. They dont carry my brand of dog food.. But thats ok. I love the store.
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cheryl wilson
A clean store and friendly helpful staff. Most anything you are looking for. Not always the best prices around.
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A Private User
BEWARE.... The groomer plucked the hair out of my dogs ear so bad, he was in so much pain and got an infection.
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Pamela Smith
The staff is very friendly. They always have what my 3 cats need. They do price matching as well.
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patricia brown
If you need any thing for your pet. Petco has it. Love to walk around and look at all the pets
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Jay H
I love this location. Im always in and out in no time. I have never had a bad experience here.
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Cherie Kilburn
They house PAAW rescue cats. Alway well taken care of . Questions answered quickly also.
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Teresa Thacker
Love this store, great variety of pets supplies .. cashiers always nice and welcoming
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Marina Coker
Wasnt able to adopt a cat. They werent there as scheduled. Waited there forever.
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J Eini
Always clean and very nice sales associates. Always stocked and location is nice.
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Karen Verkest
I always get great customer service and always have in stock what I need
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Delores King
Not much variety. More of the expensive things. Not a lot of puppy food.
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Darlene Walker
Large selection of items. One down side, they have NO shopping carts.
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DaKodah Merchant
Not answering their phones. Hung up on me when I finally got through.
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Heather Sigler
Super friendly and helpful staff. Great selection and good pricing.
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Kenya Bleu
The were very helpful about what food is good for my new pet.
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Quick Teknician
Cant really complain. Employees know a lot about their stuff.
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Mohammed Hussain
They have a wide variety of pets and the people are helpful.
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April Mansfield
Very nice and helpful staff! Will be back again and again!