LensCrafters

Category:	Eye Care Center
Address:	17340 Hall Rd #101, Charter Twp of Clinton, MI 48038, USA
Phone:	+1 586-263-0079
Site:	local.lenscrafters.com
Rating:	2.4
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 7

Reviews 4

Jennifer MacKellar

The doctor was okay. She was friendly but seemed really pushy when it came to the daily contact lens. I repeatly told her they dont fit my lifestyle and the cost was more then I wanted to spend. She then told me I should budget for them for next year. I thought it was rude and she made me feel cheap. The staff at that store was AWFUL. No personality at all. On my first appointment I received two contacts to try for two weeks and was not purchasing glasses. The lady who checked me out for my exam was so rude. I was trying to ask about prices on the contacts and she seemed bothered to take the time to look up the price. I could tell that she wanted to rush over to the lady looking at glasses. She did leave me a few times to talk with the other customer and she was very friendly with her but when speaking with me she was very short. I work in sales and I know your employees make commissions off of what they sell and she knew I wasnt buying so she was done with me. She gave me prices and then walked away. I stood there and she was like did you need something else? I said yes I want to know what my insurance covers. She quickly and rudely said "just take $100 off th prices I gave you, have a nice day." In my hand I had a ton of paperwork and boxes of the daily contacts she didnt even offer me a bag, so I went behind her desk and grabbed one! No customer service at all. At my follow up appointment the staff was so friendly! That was until I told them Im not ordering anything from them. I was so disgusted with how I was treated I refuse to give any employee there my sale. So I got a copy of my RX and took my business elsewhere. Its really a shame because our LensCrafters where we used to live was wonderful. I do not recommend this store to anyone and I will never step foot into a LensCrafters again!

Alyssa Glodich

This is legitimately the worst place Ive ever gone too for my eyes. The doctor here is SO rude and treated me like Im a child. Im 20 years old. Ive had contacts for over 4 years and I know what to do with them. She had a bad attitude and treated me with no respect at all just because Im young. Made ME PAY for a check up visit that SHE requested because she didnt believe anything I said. I didnt even need a checkup.... all I needed was new contacts... I will never go here again because of this doctor. Very very rude.

jfred36

I have been wearing eye glasses for over 15 years. My most recent pair are from LensCrafters. These are the most expensive eye glasses I have ever purchased, frame is fine but the Lens is just awful. I purchased the highest quality lens available with anti-glare. These are the worst lenses I have ever had...they scratch and mark very easily. In my opinion and based on experience, Costco lenses are of higher quality and durability and cost much less!!!!

diane noe

The doctor was very knowledgeable and I felt very comfortable. The staff was amazing. So patient and helpful!