Joe Ricci Used Cars & Financing

Category:	Used Car Dealer
Address:	33543 Gratiot Ave, Charter Twp of Clinton, MI 48035, USA
Phone:	+1 586-649-6930
Site:	joericciauto.com
Rating:	2.8
Working:	9AM–8PM 9AM–6PM 9AM–6PM 9AM–8PM 9AM–6PM 11AM–3PM Closed

Location

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Leaflet

Photos 49

Reviews 4

Shannon Thurman

AVOID THIS DEALERSHIP!! I couldnt give them ZERO STARS so Im stuck with one. Tried to pull an illegal spot delivery scam on us. After weeks of run around and lies with Brandon the sales rep, they got us into a minivan. At 5:30 that night, as the dealership was closing, and as it had supposedly just arrived (in reality it had been there all day) it was still dirty, so they said they would detail it for us later. And it had 4 cracks in the windshield they kept blowing off after promising us it would be fixed. They "were nice and let" us drive the van for just over a week when our financing became a problem. I spoke to the finance company myself, which both Brandon and some blonde chick (I never even got her name, shes at the desk next to his) got really upset over. To the point of Brandon being openly hostile, yelling and calling me names! There was no attempt on their part to apologize, make things right, NOTHING. Horrible customer service. We returned the van but after a week still didnt have our $1000 down payment or our trade title back. We called and left messages, sent texts, no response. They finally texted back after 2 calls to the owner, wanting us to sign more papers. We get there and they wanted to keep $349 of our deposit for mileage and cleaning fees! Then they said we couldnt get the check for our reduced amount until at least Friday because it had to be approved through the home store in Taylor. When I said wed just sign the paper in Taylor and avoid the delay Brandon slapped his hand down on it and informed me that this was not my show, its their show and they dont do it like that. Then proceeds to tell us we "brought the van back filthy" umm it was dirty when you gave it to us!! At that point I grabbed the paper off the desk and walked out. We headed straight down to the home store in Taylor, where a very concerned and apologetic rep got in touch with the GM and within 40 minutes they had removed the cleaning fee and we had a check in hand. He was appalled that the Clinton Twp store had treated us this way and the refund should have taken a day or two at most, not a week. We got charged $0.30 a mile for them scamming us but at least I had the sense to return the van before we racked up more miles! I cant stress this enough, BEWARE of the Clinton Twp location!!

A Private User

I Went to Joe Ricci on gratiot ave and was greeted as I walked into the door. I told the salesman that I have some credit issues but i am in need of a car so that I can open an installment loan to build my credit. I told him my credit score and the few things that were on my credit. he assured me that they would be able to help me and that my credit score was not a problem. I also told him that I didnt want him to run my credit through a dozen banks. only one and if they say no then forget it. sooooo.... he pulled my credit and saw that i had a few old things on there one being a foreclosure from 6 years ago with a zero ballance owed on it. he told me that the only way that i was ever going to get a loan for anything unless I file for bankruptcy !!! then he said I need a co-signer so i got one and then he tried to drop me off the loan all together...... now remember that the only reason i wanted a loan was to build credit.... so not being on the loan does "me" no good. and on top of it he ran my name and credit through 9 banks after I told him that I only want to try one bank. so I walked out the door. now I went to matthews Hargraves and got a loan on a car with a co-singer and they only tried one bank and its in my name. then I sat down with a lady and went over my credit report and paid off the few things that were on there and it has been 4 months and my credit score has improved 110 points i have my vehicle loan good credit and just got approved for a mortgage and am closing on my house in a couple weeks. if I would have listened to the salesman at Joe Ricci and filed bankruptcy I wouldnt have been able to get a house for at least 3-5 years from now. so I am sorry to say that the people at joe ricci are very shady and are not looking out for people just commission !!!!! thanks for reading and I wish you luck !!

Alex Thomas

17 years ago my fiance went to Joe Ricci Dodge on Mack Ave. in Grosse Pointe to get her a used car. The SCAM salesperson got her approved for a car but told her she had to take the $12,000 car and not the one she wanted which was the $6995.00 vehicle. We could not understand why would we would she be approved for the $12K car and not the $6995.00 car. So i got in touch with Joe Ricci he was very nice and courteous about this situation and got it done!!!! Fast fowward 17 years later she searches Joe Ricci website finds 2007 White Jeep Commander $12,995.00 we call Jason and the Credit Company gets her approved for he vehicle and Jason calls and says that the internet price is only good if you pay CASH !!! WHO HAS $12 K CASH FOR A CAR IN THIS ECONOMY!!! WELL WE ARE GOING TO CONTACT JOE AGAIN AND SEE WHAT HAPPENS!!! IM NOT GOING TO DO A BLOG, FACEBOOK? I WILL GET MY PASTOR TO FILL UP 4 OF OUR CHURCH BUSES AND WE WILL PEACEFULLY PICKETS JOE RICCIS DEALERSHIP UNTIL THE TV STATIONS SHOW UP AND THEN WE WILL LET ALL PROSPECTIVE CAR BUYERS IN MICHIGAN KNOW WHAT TO EXPECT IF YOU VISIT A JOE RICCI DEALERSHIP !!!!!! SEE YOU ON TV SOON JASON !!!!! WHAT A NIGHTMARE:( MY WIFE IS A 27 MONTH BREAST CANCER SURVIVOR AND HAS A MAMMOGRAM IN 2 WEEKS !!!! WE DONT NEED THIS DRAMA IN OUR LIVES !!! WHY CANT YOU JUST DEAL WITH CUSTOMERS STRAIGHT UP !!!!! MR. RICCI

Sharita P

Lets just say that Genny is an angel in disguise! I went to about 4 dealerships that only did what the bank wanted because of my situation. They had no options for me besides what they submitted for my loan. On guy wouldnt even return my calls. Another guy showed little interest and slowly responded to my texts, after he told me it was the best way to reach him. No one would work with me on my trade in. But Genny... She patiently waited until I received my tax returns and she understood that I wanted an SUV but she knew that it was in my best interest to get something smaller, work on my credit, then get a SUV. She gave me the best value for my trade in! I was at her desk for 8 well deserved hours! She got me into a 2016 with 1600 miles! She worked her ass off to get me into a better car and situation!! Then she referred me to a great insurance guy and credit repair lady. Her passion is beyond amazing. But she doesnt stand alone! Without her and the Joe Ricci team, I wouldnt have driven off in my brand new car today. I am beyond excited and thankful for their entire team! I would recommend them to anyone who needs guidance and a fresh start, and I will most definitely return for my SUV!!! :)