Category: | Cell Phone Store |
Address: | 8671 W Grand River Ave, Brighton, MI 48116, USA |
Phone: | +1 810-534-2320 |
Site: | mmsmobile.com |
Rating: | 2 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–7PM 11AM–5PM |
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John julien
Poor customer service. Manager and employees dont know their product. They were not knowledgeable enough to switch phones. They wasted 3 hours of my time in 2 different appointments. They did an overall horrible job. They did not meet the standards expected from an AT&T store. I will not recommend this store to anyone. They were very unprepared. They did not have good stock of equipment. They attempted to put on a screen protector and ruined it they had to order a new one and still arent sure when it will come. They were also very rushed when the store wasnt even busy.
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Jeffrey Nims
Called the store and spoke with Nick. He was very polite and informative. I then went into the store and he helped me with everything I needed. Definitely went above and beyond to make sure I was taken care of. When I know of someone looking for quality customer service when it comes to wireless or home service, I’ll refer them to him! Thanks Nick for all the help!!!
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Kevin Ramsey
Overall a great friendly experience, helpful employees and quick response, excellent customer service. Yes it required a lot of my time, but when switching from one carrier to another its not a 5 minute deal. Thanks Dan and your fellow workers for a job well done
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Hannah Floto
Had a great experience switching from another carrier to AT&T. Eric was incredibly patient and helpful throughout the whole experience. He answered all of our questions and made our switching process smooth. Highly recommend going to see him for your services!
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Mike Mitchell
Waited 40 minutes. No help, Nothing, I got lots of "Be with you in a minute." Not sure what their definition of one minute means. But the very least they could be truthful, If its going to be a 45 minute plus wait then say it!! I
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Deborah Anderson
We had excellent care and support, no wait at all.