Category: | Florist |
Address: | 784 S Old Woodward Ave, Birmingham, MI 48009, USA |
Phone: | +1 248-646-0333 |
Site: | tiffanyflorist.net |
Rating: | 4.8 |
Working: | 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–6PM 8:30AM–5PM Closed |
DY
Dylan Rosenthal
Terrible customer service-I was simply stating my information and the guy I was speaking to (could have been the owner) was in a sour , bitter mood the whole time. I was treated like I was "childish" for not remembering the name of the bouquet and thats how it started... Like are you kidding me? You dont remember the name of it? The reason why I called is because the online system prompted me to automatically order a gift card and a box of chocolates for an extra $20. The guy proceeded to hang up on me after I tried to figure out when the flowers could be ordered by. I called back because we went through a full order and I was going to place the order despite the difficulties, but he didnt answer my call backback and I decided to leave a message A lady called me back, was going to take my order, and then she iterated "I need your information." Oh boy, here we go again. We start the conversation by having her request my name.So I begin to give her my information, and off the bat she asks me to repeat my name (after leaving it on the answering machine, after she had already said it to initiate the phone conversation) and I finally erupted by saying under my breath "oh my god." She proceeded to get upset and irrational and says to me "we dont do business with people like you, take your business elsewhere. Wow. Two bad experiences in one. Dont go to this place, they provide poor customer service.
G
G R
I checked out the website the other night and found a few arrangements that, I thought, my girlfriend may like. I called the following day, in the early afternoon, to place an order. The woman who answered the phone did not need to reference any catalog or website to recognize the arrangements I in which i was interested. She knew all the color patterns and flower species from memory and it was clear she was an expert florist after only a short talk. She agreed to modify a particular arrangement to my liking. The arrangement I ordered arrived looking HUGE! Tall, elegant, colorful and exactly what I wanted my girlfriend to receive. Do not be swayed by the cost, this place is worth every penny.
A
A Private User
I drove by this florist for 2 years, ever since I moved to the area. I finally decided I would walk in out of curiosity, and I was very impressed with their selection. They have a ton of high-end limestone planters out front, which I found out were called Haddonstone. Even in a Michigan winter, you can leave them out all year! I thought maybe this was "too good to be true", but then I realized that these pieces were out front through summer and winter, so this claim must be true. But I digress. The staff was very helpful, and I would highly recommend them..
A
A Private User
Bob Kupfer of Tiffany Florist in Birmingham, Michigan created a beautiful arrangement despite problems he encountered with stock flowers coming from California necessary for the floral selection. Bob personally interfaced with me on the issue, indicated he could still create a desirable outcome in the spirit of what I had selected, and he subsequently delivered more than expected despite the obvious pressures to complete so many orders in a timely manner. His team receives my full and complimentary recommendation. gsh
HE
Heather Dangel
I ordered two arrangements at once that required same day delivery, and they were amazing. Bob called the office shortly after placing the order online to say hello, and let me know that one arrangement wouldnt be identical to the photo but comparable. it turned out looking better than the photo. My company has ordered from them twice in one week and are very pleased with their products. We will use Tiffany Florists for all our flower needs!!
A
A Private User
I had a wonderful experience using Tiffany Florist for my wedding. I am a former Metro Detroiter who lives in Florida now. I had to plan my wedding in Michigan from 1,000 miles away and Tim & his staff made it very easy. The flowers on my wedding day were beyond beautiful and he even grew lilys of the valley for me in his greenhouse because they were out of season! I was so pleased I have used them since to send flowers to family members!
DA
Danielle Workman
Every time Ive ordered or received flowers from Tiffany Florist, Im blown away by how incredibly gorgeous the arrangements are and how long the flowers last. On top of that, Bob Kupfer and his staff go above and beyond to understand the meaning behind the arrangements and deliver more than just great arrangements, they deliver joy, sympathy, encouragement and love on behalf of the sender. Ill use them again and again!
A
A Private User
I had an amazing experience with Tiffany Florist doing my wedding. They took my vision and went even further with it. The church looked like something out of a fairytale. Tim spent so much time talking to me and getting enough info to make sure he made the flowers perfect for my big day. He really puts a personal touch on everything. I am VERY happy that I chose Tiffany Florist for my wedding.
JE
Jessica I
My mother in law lives in Michigan and I had bad luck with the chain flower ordering. So I looked up Tiffany Florist and gave them a shot. That was four years ago and I wont do business anywhere else. I tell them how I want to spend and they put together great arrangements for me. They also remind me to order if I havent placed one yet before a big day. They will have my business forever!
AD
Adam Dutke
Bob and his staff are great and friendly people to work with. I have guests and customers that have a wide variety of needs for their flowers and they have lived up and exceeded every expectation. I call them for any of my floral needs and recommend them to anyone else who is looking for that special arrangement that will take an event over the top.
A
A Private User
My daughter who lives in Michigan recently got married. I live in Virginia, but planning what turned out to be a beautiful wedding was made easy with the professional services of Tiffany Florist who were available for consultation at all times and whose friendly attitude made the experience a pleasure. I recommend them without reservation.
A
A Private User
I have been using Tiffany Florist now for over a year.. Bob and his crew do a FABULOUS job on every flower arrangement I have gotten from them. They are so friendly, very talented and you can always count on something stunning even when ordering over the phone! I wont buy my flowers anywhere else but at Tiffanys!!
A
A Private User
The staff is great and so are the flowers. Ive tried other florists and never got complimented like i do when I use Tiffany Florist. Whenever I send flowers these are the only people I use and the reviews from family and friends are everything I want when sending flowers.
A
A Private User
Once again Tiffany Florist delivers! Their color selection for long-stemmed roses is incredible, I can always find the perfect shade. The soft orange roses I sent to my client this week were the just what I was looking for in both color and quality.
A
A Private User
I have been using Tiffany Florist for more than 15 years. I can call, place an order and never have to question that I am sending or getting something beautiful. Not only the best florist in Birmingham, but one of the best anywhere.