The Puppy Place

Reviews 9

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Connie Roy

After searching for months for a puppy at 4 different area shelters, I finally broke down and visited The Puppy Place on a whim. I know, I know, pet stores get a bad reputation for working with puppy mills, but after searching for almost 6 months for a puppy I was willing to check it out. From what I could see, the conditions here were on par with 2/4 shelters- yes small enclosures, but the puppies are handled and socialized on a schedule. The staff was incredible friendly and allowed me and my partner to visit with several pups (after making sure we sanitized our hands between pups) for as long as we wanted so we could gauge their personalities. We ended up falling for a 3mth old Great Dane, who ended up critically ill with aspiration pneumonia (something any pup can get and is not related to unsafe breeding practices). Not only did the Puppy Place express concern and empathy for the health of my puppy (and for what our family was going through), but they went out of their way to support his care. I had such a positive experience with the Puppy Place, and I will absolutely come to them for my next puppy. After learning that there is a culture amounts the "rescue" organizations to scoop up the young and desirable dogs from the shelters for low cost, and "flipping" them for hundreds of dollars in profit, I dont feel even a little guilty for buying from a traditional pet shop- at least they are inspected and licensed.

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Angela Mancini

Last year we got a puppy from here and he had kennel cough, grew up to have crooked front joints that may pose a problem and become arthritic as he ages. We wanted another dog for him to play with and bring us joy. After looking at shelters, we broke down and stopped in. Unfortunately we fell in love with another little boy who ended up having kennel cough as well. They dont reimburse you for vet costs, only take the dog back for treatment. Honestly, i wouldnt trust him to go back there. Upon looking at his record, he hadnt received his second distemper/ parvovirus combo vaccine on time which is a red flag! He had blood in his stool which could be giardia ( transmitable to humans) or potentially deadly parvovirus! Needless to say he is going to the vet within 24 hours, we love him, but not where he came from!!! We hate that we supported this place with buying him, but its hard not to want to take them away from that situation!

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Dan Hill

Bought a German shepherd puppy for $1,487.50. The pup has had nothing but problems from the day I purchased him. I ignored the bad reviews to buy the puppy for my sister and so far the pup (like so many others) has kennel cough, and is sick, lethargic, moans and groans in pain in discomfort all day long. I brought him to a friends house that had bought a German shepherd puppy from a breeder, and the difference between the two puppies that were of the same breed and same age (both 3 months) was outstanding. The other shepherd was running around and joyful and energetic, while mine seem depressed, miserable, and just outright sick. He had trouble even walking as if he never had exercise before. This place has not taken good care of my dog or the others that so many have complained about. I recommend finding a breeder or someone trustworthy to purchase a dog from as I am currently in the animal hospital writing this review.

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Jennifer Grossi

The employees here were SO incredibly rude. And the dogs are obviously not well taken care of. I spent 10 mins with a german shepherd puppy and she was biting me incessantly the entire time. She ripped through my sweater, leggings and down jacket. I have had plenty of dogs in my past, but I could not get a hold of this one. And I called out to the employees for help (because they left me there un-monitored) but they were too busy on their phones talking to each other. I could tell immediately that these dogs dont socialize much, are locked up all day, dont have any obedience training and are all ill-behaved. Its a shame because all of the dogs were really cute, but just be aware that they are not well tempered and you wont get any help from the staff.

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Melissa Lanoue

We purchased our beautiful rotty puppy from here. Everything was fine for the first 3-4 months than she started having joint problems and than developed a fluid filled cyst on her elbow. We took her to the vet immediately the vet drained the cyst and was doing well now its back 4 months later so she will need surgery again all the experts we talked believe she came from a puppy mill and now has genetic joint muscle and bone problems and she might not live to be 5. We love our baby girl and will give her the best life we can. Please be careful with places like this though it is tempting due to the cuteness of these precious babies you do not know where they came from and the problems that will break your heart.

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Merridith Chmura

I got a 16-week old Peagle pup there on 8/24/17. The staff were very courteous and helpful. When I took him for his rabies shot (a few days after I got him), his left ear looked yucky. I had been cleaning it with vet-prescribed solution, but it has since developed into a full-blown ear infection, so now hes on an antibiotic. When I took him to be neutered a few days ago, the vet discovered that he has giardia (an intestinal parasite) and will need meds for that too. Other than that - fairly normal puppy ailments - my vet seems to think hes a pretty healthy little guy. I wouldnt highly recommend The Puppy Place (or any pet store, for that matter), but so far I cant really complain.

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Eric Kirk

We stopped in on a whim looking around for a certain breed and when we seen that there was exactly what we were looking for we asked to see him! After 10 seconds we knew he was going home with us, the staff there was great with him and all the puppies that I seen them handle, the day we were there the place was packed with people and everbody seemed really pleased with all staff plus the puppies were happy and clean!! We have brought our pup to our vet that we have had for years and he was in perfect health with zero issues!!!! I would go back to The Puppy Place in a heart beat if I was looking for another pup they took great care of us and our new pup Marley!!!

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Woodsy Owl

We bought a puppy who ended up with a slight cough. Through the week it got worse. Long story short he had pneumonia and there is a chance he may not make it. Called the place, now mind you this is still within their 14 warranty but past the 48 return, they said it was our responsibility and they wouldnt pay anything. We could bring him to them but a vet would not be the one taking care of him if would be the workers, so we kept him at the hospital. I dont know how this ends but I hope he will be fine in the end. DO NOT EVEN CONSIDER BUYING FROM THIS PLACE i would give them a negative score if i could -10/10

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Vanessa Lewis

The sales woman blantently lied to my sister about what kind of dog she was selling. She claimed it was a chihuahua and when I said no it wasnt because I own a chihuahua and Im aware of what they look like she had the audacity to say "oh its an American chihuahua" Needless to say my sister was going to get the dog regardless of the breed so their wasnt a need to sit there and lie about it being a full breed chihuahua. He ended up being a chihuahua mixed with a grey hound. The women also appeared to be on some sort of drugs. Just be very wary of this place.

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