Staples

Category:	Office Supply Store
Address:	991 Providence Hwy, Norwood, MA 02062, USA
Phone:	+1 781-255-7720
Site:	storelocator.staples.com
Rating:	2.5
Working:	10AM–6PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–9PM 10AM–7PM

Location

Photos 36

Reviews 13

Parker Harrington

Copy center is routinely grossly understaffed, disorganized and incompetent. Bizarrely, there seems to be no system of how to organize finished products. Every time (and there wont be any more for me) that I go to pick something up: The staff is always like, "OK, let me look for it". Then the forage around like Cub Scouts learning orienteering for the first time. Maybe it is this way? Maybe it is under here? How does the compass even work? TWICE recently the staff has had to call, on their cell, the person that did the job to figure out where they might have put it. They may or may not find it and you may or may not have to return at a later time. It is very frustrating going into this store.

PCCAMINITI

I have had multiple visits and had a sub part experience. The natick problem is understaffed. There always seem to be a 10-15 wait to get anyone else willing to answer computer or copy questions. Last time 2 management looking people refused to help as the staff struggle to keep up. I was,also given bad info from the easy tech employee

Mike St. George

Not impressed with Carlos the Easy Tech, states he does not have a certain laptop in stock, and doesnt bother to check, even when we explain that the Avon store just called 15 mins earlier and web says the store has 4. When Manager is contacted its there and Carlos states its there by mistake, we never sell Windows 7 machines.

John Ice

Theyve messed up two jobs for me. The hole punching was off for half the document. Half! Why half? They must have figured it out and corrected it half way through. And, the labels were printed with the first letter off the label. In each case it wasnt a big deal, but I had to find out about it at home and deal with it.

Paula Witkin

This store was once very helpful but it now employs a bunch of people in the print shop that have no customer service skills. They have no idea how to interact with a customer or how to check on the status of jobs. I have had 2 jobs lost in the last month. Unacceptable!!!

Jason Gray

Absolutely terrible. I asked someone if they had any of a certain chair left, and waited around 15 minutes for him. Nobody came back. There were less than 5 customers in the store. Absolutely horrible.

Aljurio Leyva

Very small store. They didnt have a simple white board in stock. Had to drive to Dedham Mass to find what I needed. Dedham has a much bigger selection.

Janel Juba

Ron is rocking the copy and print area. Excellent service, very kind and friendly.

Brody Inglis

Very slow inexperienced customer service in the print and postage department....

Nick carte

recently renovated and new staff, very nice place.

Alex Rouhana

New staff. Way better now.

Umair Khan

New place, staff is nice!

Feefee Davis

The best