Category: | Eye Care Center |
Address: | 50 Holyoke St e277, Holyoke, MA 01040, USA |
Phone: | +1 413-532-9279 |
Site: | local.lenscrafters.com |
Rating: | 2.4 |
Working: | 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 10AM–9:30PM 11AM–6PM |
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Kelly Markland
I understand the technical problems they are having, but it seems that a large company such as Lenscrafters could ship the orders from this location to one that has a functioning lab. Anyway, the local staff, from the time I selected my glasses to the present, have been very helpful and polite considering the bad situation. I hope it is cleared up soon.
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Lucien du Toit
After sending a complaint to lenscrafters about my glasses, the manager of the store called me, but I was unable to answer his call. He left me the most condescending message Ive ever received from any place of business. Avoid Lenscrafters completely though. The product is really sub-par and definitely not worth what you pay for.
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Sara Baruffaldi
I loved not having to get my eyes dilated but the lenses on their glasses suck! Ive had to get them replaced 4 times in the past year because the glass erodes! And they get dirty without even touching them! Then cleaning them makes them even worse!
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Kim Fontaine
Feeling extremely frustrated! Ordered sunglasses 17 days ago!!!! I was told they would be in within 7-14 days! My husband called to check on day 12. He was told they will reach out to me when they are in. Still no call.
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Anshuman Upadhyay
horrible customer service, my card was charged twice, the store agents also never provided required support. Dont go near this store