CVS

CVS, 100 Countryside Rd, Grafton, MA 01536, USA,

Category:	Drug Store
Address:	100 Countryside Rd, Grafton, MA 01536, USA
Phone:	+1 508-839-2240
Site:	cvs.com
Rating:	2.3
Working:	8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM

Location

Photos 6

Reviews 13

Thais Neves

By far the worst pharmacy Ive ever been to!! Im 20 weeks pregnant and was in the ER due to some complications. I was perscriped medication and it was sent to this cvs. My prescription was suppose to be there on the 29th of December. They never called me that night so I went in the next day. They said it wasnt ready and that the needed my actual prescription so I went home and got it. They promised me it would be ready the next day. I called them the next day, the man over the phone told me yes it was ready and I could go pick it up! On my way there I get another call from them saying that no it was a mistake and my prescription was in fact not ready. Its day three and at this point Im in sevire pain and discomfort. They said theyd try to find it in another cvs in the area but they never got back to me! I called them the next morning (on New Years Day) and they said that a special order was put in but because of the holidays it would only be there on Monday. Again, Im pregnant and expreincing extreme discomfort and I depend on this medication. I spent the weekend in bed in pain and missed work because of the lack of medication thanks to them! Now come Monday I go to pick up my medication after they assured me numerous times that it would be there and ready for pick up. Not only did I have to wait half an hour for it but they ordered the wrong prescription!!!! I have never been more outraged and dissatisfied! Its been a week and Ive yet to get my medication. Putting the pain and discomfort aside for a minute, their lack of professionalism and their inability to effectively do their job is completely ridiculous! I cant begin to express how negatively this experience has not only impacted my view of cvs but also how negatively its impacted my day to day life this past week.

Kip Landingham

Not too bad as small town pharmacies go. Complaints: 1. When its obviously very busy and the line is long, they dont seem to be willing to temporarily add someone to wait on customers. Ive waited a LONG time to fill prescriptions on more occasions than Id like. 2. This one really annoys me: Ill get a text message stating my prescription is ready, go there, and its not! Then I have to wait 15 minutes for them to actually fill it. Has happened more than once. If youre too busy and cant get to my prescription today, thats fine, but dont message me to come in for it when you actually dont have it. Thats a total waste of my time. What makes it especially aggravating is that now that Im there, it doesnt make sense for me to leave and come back, so Im stuck there waiting. Fix your system.

steven lussier

Dropped off prescription on a Sunday, went back following Saturday only to get blank stares. Apparently the CVS in California I had been using until recent move was supposed to contact doctor for refill... except thats not what I was told when dropping off. And then they reversed themselves and offered to reach out to doctor and get filled. Like we had originally agreed to the week earlier except now Ive run out of daily prescription and unclear on fill date. Same old, same old with all these Pharmacies treating people like there doing you a favor and made to jump thru hoops. American Healthcare... just keeps getting better and better!

AP Anuma

If you need a prescription filled go somewhere else. Their staff is slow and frequently makes mistakes. Ive stood in line for twenty-eight minutes at one point, with only four customers in front of me. The pharmacy staff has got to be high, they are completely dense and unable to even have a conversation with someone. I had to repeat myself multiple times, I thought the woman was having a stroke.

Taylor-Marie Davison

Always a hassle with this CVS. It takes me atleast 2 days to get my prescriptions ready for pick-up. Half the time they either give me the wrong prescription or they try to give me my emergency back up prescriptions when I didnt even refill them. Also, I signed up for email notifitactions but they still manage to call me almost everyday

michael brady

Place is so terrible. Always mistakes!! There the only cvs in the area that makes you wait 45 min to fill a prescription. Also they list that there open till 10pm. Well There pharmacy closes at 9 and it dont lisr that. THANKS FOR THE WAISTED TRIP AND GAS!!!

Naren Majeti

Nice small town pharmacy, good service but you have to wait for medications especially when it is newly prescribed. Otherwise, it is a good small pharmacy with lots of stuff you need for your life.

Leigh Elizabeth Mikoloski

No communication between pharmacists, techs, and the customers. I dont know what else to say, except theyre simply terrible. I have called corporate once it got so bad.

AmyLeigh Galvin

I was told my medication was done . When I arrived 6 hours later is was not ready and I had to wait an extra 40 minutes.

Bethani Godin

Terrible pharmacy. Always late. Never have prescriptions ready. Full of suck. Dont go here find another one.

Melanie Kollet-Smith

Pharmacy is always crowded. Call ahead to make sure your prescription is actually ready for pickup.

Gregg Bergeron

Minute clinic is the wrost!!! Staff is slow

khuong nguyen

Great photo development!