Douglass Appliance Center

Category:	Appliance Repair Service
Address:	74 High St, Danvers, MA 01923, USA
Phone:	+1 978-777-0166
Site:	douglassappliance.com
Rating:	4.2
Working:	9AM–5PM 9AM–5PM 9AM–5PM 9AM–7PM 9AM–5PM 8AM–1PM Closed

Location

Photos 3

Reviews 8

Regina Currid

Outstanding service, family business very knowledgeable and helpful. Twice I called to schedule a service call when my problem was diagnosed over the phone. Once I needed only to reset the appliance and the other time they knew if I replaced the knob, the dryer would work again. They ordered it for me and sure enough, that was the problem! I saved time and money. I have had them out to fix appliances and purchased with them too. They care about servicing customers well and I appreciate and trust them.

A Private User

Called for dryer latch problem and was told it was a "common complaint" problem, yet neglected to tell customer that they could replace and pick up the small plastic part for less that $10.00 at their store that was located 10 minutes from residence. Instead, they scheduled a repairman to replace the part that took the repairman less that 30 seconds to replace and then had the audacity to charge over $100.00 for the part and service.

Joe Shaktman

I dont know why you would go anywhere else. Excellent Products, amazing customer service and comparable prices. Ive had nothing but great experiences with Douglass and their service folks. They really go above and beyond for their customers. A family run business thats always there and knowledgeable. Thanks for all of your help!!

Martha Holden

We had a non-functioning dishwasher emergency today - Friday - 2 days before Christmas. Yuk. Although we expected to have to wait for service until the following Monday, Douglass staff were amazing. They serviced the dishwasher (same day)!! Best friendly service ever!

A Private User

I recently got a great piece of free advise over the phone from Llyod Douglass. My oven was permenently locked from a self-cleaning malfunction, and he told me to use a clothes hanger to pull the latch open from the top of a vent. It worked! Thank you!

Marsha Twomey

They are a pleasure to do business with. They are fair with their customers. I highly recommend giving them a try. We have been going to them for many years! We are so thankful for their help with our most recent purchase of our new washing machine.

Michelle Twomey

We came in to replace my grandparents washing machine after it died. Brenda and Diana were exceptionally helpful and kind in making sure we got everything they needed. So proud to have a local company to provide everything they needed.

Alva Ingaharro

Wonderful to work with even when you call them multiple times a day!