Category: | Appliance Store |
Address: | 237 Main St, Saco, ME 04072, USA |
Phone: | +1 207-282-1661 |
Site: | agrenappliance.com |
Rating: | 4 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–7PM 8AM–1PM Closed |
DA
David Walker
We purchased appliances from Agrens (formally Vics Appliance) for over 50 years. Last year we purchased an entire pro-style kitchen from Vics prior to the Agren merger. In less than 18 months rust spots appeared on my STAINLESS steel refrigerator. When I called AGRENS for service, I was told my STAINLESS refrigerator was out of warranty. Also, it would cost me $149 to have someone come out in two weeks to look at it. They offered no other solutions and told me rust was common in beach areas due to the high salt content and then inferred I was cleaning it with something other than the standard Stainless Steel cleaner (pure and unfounded speculation). I called the manufacturers customer support line and was sold a rust removal solution for $6.95. It worked perfectly! Bottom line: Ill never buy another product from Agren Appliance, nor will I ever refer anyone to them. Youre better off with a Big Box Store.... sad!
JE
Jeannie Berube
We are very satisfied with our refrigerator purchase from Vics. They are definately geared to customer satisfaction. If, for any reason, we will need service, we know they will be there to fix the problem. We are happy to have left the lure of the Big Box store to have peace of mind and to support local business. Our fridge, by the way, was Made iin America!
RY
Rylan Nimocks
The staff at Vics Appliance Center on Main Street, Saco were very personable and professional. Upon calling, the service desk knew exactly what I was in need of and had it waiting for my pick up when I arrived. I would not hesitate to refer my friends, family, or clients their way. 5 star service with the people skills to keep you smiling all the while.
CA
Catherine Tenney
Horrendous Customer Service! Called in to get my dishwasher repaired, purchased when the store was Vics Appliance. Told repairman would come in 12 days, too busy! Vics Appliance had a strong local customer following due to excellent customer service. Obviously Agren could care less so buyer beware!
AN
Antony Name
Wont be buying here. The sales guy I talked to was clueless about appliance installation requirements. He had no idea how to understand physical size and cabinet cutouts. Id be pissed if I spent $1,000 on a 25" dishwasher only to have it sticking out 1" from my 24" counter!
MA
Mark Griffin
Vics is simply the best! They are very professional, extremely helpful and exceedingly knowledgeable. Their pricing is competitive and service is excellent when needed. We have been buying appliances from Vics for more than fifteen years and will continue to do so forever!
AD
Adam C.
The Saco Agren Appliance location is very nice. They completely remodeled it to make it look modem, yet old. The staff was super friendly and very helpful.
JU
june curtis
In store staff was helpful and friendly, after my purchase i was brushed off and they did not answer my concerns. Very disappointed
JI
Jim Bbrcat
Outstanding customer service !!!
DO
Doug Conway
Very responsive to our needs