FedEx Office Print & Ship Center

Category:	Print Shop
Address:	600 Technology Square, Cambridge, MA 02139, USA
Phone:	+1 617-494-5905
Site:	local.fedex.com
Rating:	2.9
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM Closed Closed

Location

Photos 13

Reviews 26

Susan He

-5 Start, if I can put negative star, I would like to do it, Carol (assistant manager) is very unprofessional. He is away from the front desk; another clerk is the same. he seems making personal phone call. But people are waiting. they ignored. I call him to help because I just need to drop off. He said I could not ship danger item there. I am not sure battery is danger item. he just gives me hard time because I ask for asked him to help. I asked him where I can ship. he said he did not know. I said you work here you do not know. he called somebody and told me I only can some place. He is not sure where to go. But I only can ship as express. the FedEx just want you pay more. I have heard other women has complained the price so high. while I was waiting. I believe the worker want people pay higher price. I must pay double parking tickets, because I was waiting for a long time. If I do not call Carol, my car maybe would be tolled. I get the ship label from the vendor. I do not know why I cannot ship it I will never use FedEx again. I will call the vendor not to use FedEx. If customer must pay express. The item shipping fee would higher than the item cost.

Chirag Patel

so I printed a poster here today and also wanted to ship it out to my destination. I got handed a shipping label to fill out, which I did. once filled, I was informed that I had been given the wrong label and was handed another one to fill. filled that as well and for the second time was informed it was yet another wrong label and was handed a third label to fill out. frustrated I wanted to make sure it was the correct one this time. when filling out the manager hands me another invoice form (as if to test my patience). stormed out. youd think FedEx would know which was the right shipping label to use. the folks here dont know what they are doing. something as simple as handing out the correct shipping label is a task for them. wouldnt go there again.

Christine Spang

Their system rejected the Canadian postal code I was shipping to and, after leaving me waiting around unattended for about 10 minutes, they gave me a phone number and told me to call their own tech support number! Trying to funnel information between the human trying to make me a shipping label and the human on the phone trying to figure out what was up with the zip code, getting my call transferred between about five different departments... guys, if Im going to go in to a physical store to ship something, I dont expect to end up troubleshooting for you on the phone. I gave up and walked out, sent via USPS instead.

Dave Tran

Was just trying to make a copy and I went to the machine, inserted my card and the printer wouldnt do anything. The two screens(payment and copier were not in sync). Was extremely frustrating as I had spoken to an Employee there before for help and they just sent me the machine. Perhaps having more directions at the machine would help. Ruined my day. Hate having my time wasted by "stupid" technology. Also it was very difficult to find as their entrance is not even at the location of the address its on a different after all together

Michael Fournier

There is always a line because they are understaffed and I witnessed a manager yell at a customer who had filled out his form incorrectly. He said, "you are in America now and everything needs to be in English". He proceeded to turn and speak Spanish to another customer. His overt need to be racist to someone who was East Asian was terrible and his hypocrisy was horrible.

Mike Frysinger

Printers frequently broken so you cant print labels, and staff has no clue what to do (answer: go home and print it yourself and just drop it off). In general, the staff arent helpful -- walk in, stand at the counter, and watch them sweep the floor or work on the computer and maybe some point theyll acknowledge you and walk over.

Will Schmetzer

Poor service with poor attitudes. I had to carry my own packages from out of the back area. Parking is an absolute NIGHTMARE as I had to drive around for 30 minutes (No, seriously!) until I settled for a spot three blocks away.

Nora Dennis

The web still lists this location as having a Notary on-site. Just want to save some people the trip in case they read that. This store DOES NOT have a Notary anymore. Otherwise, good experience. =)

Kathleen Flannery

Do not trust this FedEx for any delivery of personal items or documents. They return packages to sender without any notification of receipt within any grace period.

A Private User

I needed to bind some folder before a meeting with a customer. The service was quick, price average, service so-so. But I got what I asked for in a timely fashion

Carlos Ramon Ponce

Very helpful staff, warm and cordial. Even though their computer system was down, they still got on the phone to help me solve a problem opening a new account.

Palmer Dabbelt

I recently went here to get a poster printed. They told me itd be ready in a day and it was. The poster looks great and the process was quick and painless.

Irene Hernández

The Print&Go does not work. I had to sign up to a workstation, paid $1.5 for 2 mins and 40 seconds connected plus $.54 for one print b&w one-sided...

Andrea Devine

Great location (as far as Im concerned!). 30-minute open parking space in front. Last fedex shipment at 7 PM. Can not do better from Cambridge.

Marianna Sacra

This store shows up whenever I search for passport photos. However, when I went to the store, it turned out they dont do photos.

James White

Did not open doors on time (20min +), which is very important to me and our business. Otherwise have had good experiences.

Erdem Aksu

Most unhelpful staff Ive ever seen. They treat you in a rude fashion and apparently dont even want your money

Drew Cesario

Consistently the worst. Id rather burn my money then be a repeat patron here.