Category: | Shipping and Mailing Service |
Address: | 258 Harvard St, Brookline, MA 02446, USA |
Phone: | +1 617-730-8300 |
Site: | theupsstorelocal.com |
Rating: | 4.3 |
Working: | 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 8:30AM–7PM 9AM–5PM Closed |
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Razan Brooker
This UPS store is managed and owned by Hahn. Hahn is the example of a hardworking, calm, doing it all the right way business owner. She is helpful, knowledgeable, and most importantly when you are in a bind, she is willing to help with a smile and proficiency. To all the one star reviews I say this: Wherever you go there may be a disgruntled or had a bad day kind of employee. The business owner when not there in such a business has no control over the employees mood. And yes, there may be one or two people who may not give you a smile. The truth is, I have been going there for years and in the end they ALL do all it takes to help you if you ask them for it. I saw many an impolite person address the employees there and that may explain some of the reactions from employees (they are human after all and respond to a warm and appreciative customer). I would never go anywhere else. HEY, try JP post office and then you may be grateful for Hahn and her business!!! Recently she moved a huge shipment for our family and never once did she not do it with a smile and confidence. the packages arrived safely and UPS helped carry all 25 boxes up three flights of stairs! She is accurate, helpful, and precise. Next time you have something important to ship or feeling dissatisfied with an employee dont dismiss this business, given it a chance and contact Hahn. The best service in the Boston area. I guarantee.
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Christine McArdle
I needed 500 copies of a double-sided leaflet printed and folded in a hurry. Not only were the staff (in particular Thai) helpful to me but also managed to help those in line behind me while I made last minute corrections. The leaflets were ready on time, neatly boxed, with no degradation from the original. The price was also less than that of competing local stores. Thank you.
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Paddy Kalish
Crew is Dedicated, friendly and always willing to help. Keep in mind that most people pay very little to get the needed service that this location provides. Please give these folks due consideration and appreciation for the help they selflessly provide!!!
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Azura Ge
Went to get stuff print out. Service is super slow, was charged probably doubled for what I should pay for if I walked for another 2min to fedex.
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Jerome Reid
Thank you for your time and good work you all the best and I will bless you and your and your staff for the best wishes and God bless you
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Kim Dinh
This store has great service, very friendly staff and nice community. I will definitely go here again!
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Ian Stewart
No line when I entered (9 AM) and very courteous, efficient service. They make shipping a breeze!
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Lucas Watson
Good service, generally good pricing. Dont bother doing anything but shipping here though.
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Daniel Breaux
Who is the fastest and delivers on time
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Wagner Lima
JORY THE WORSE COSTUMER SERVICE EVER.