Category: | Cosmetics Store |
Address: | 75 Middlesex Turnpike, Burlington, MA 01803, USA |
Phone: | +1 781-272-7060 |
Site: | maccosmetics.com |
Rating: | 3.8 |
TA
Tara Ryan
I have had nothing but good experiences when visiting Mac in Burlington. Yes, it is often busy in there so sometimes you have to wait for people to help you, but that should tell you its because the employees are doing their jobs and doing them well. I do not feel like I am treated like a customer when I walk in the door, but Im walking into a room full of friends. Everyone is so genuine, open, and kind. They genuinely take the time to make suggestions based on my taste and what goes with my look as opposed to just picking something for a price point. The men and women who work here are utter sweethearts who love that they do, and love helping people. I look forward to stopping in everytime Im in the mall, even if its just to say hi!
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Kaelin Page
Walked in today, a ridiculously busy Saturday, and was immediately greeted by Bella. Had a picture of prom make up that I wanted. Bella took the time to closely look at the picture many times to pull products that would match the look. She also took the time to explain EXACTLY what she was doing and at times had me do it myself. Bella did not push me to buy anything, although I bought EVERYTHING she used on me. Consider it an investment. If I paid for prom makeup it would be 100 at least and I would not own any of it. Bellas makeup looked good in the store and in natural light. Bella is a hidden treasure at Burlington MAC.
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Janelle Bouchard
Great customer service! I was greeted and helped very promptly by a lovely woman with long brown hair, glasses, and great taste in lipstick! I definitely need supervision in choosing makeup and she helped me find the right shade of eyebrow gelcreme and lipstick and gave me some good makeup adivce! I felt very comfortable and didnt feel pressured at all, which was a BIG plus for me. Will go back soon! :)
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Liz Brown
Terrible customer service! Sales girls know nothing about the Back to Mac program and are rude in the bargain.
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shafali khandelwal
love the costmatic but hate the way they treat customer. They need get a 101 on customer care....
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Rochani Shamamma
Good customer service