The UPS Store

Category:	Shipping and Mailing Service
Address:	288 Grove St, Braintree, MA 02184, USA
Phone:	+1 781-356-8771
Site:	theupsstorelocal.com
Rating:	3.8
Working:	8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 8AM–6:30PM 9AM–3PM Closed

Location

Photos 16

Reviews 12

Anne Stuart

My husband and I have been customers of this UPS store since launching our own small business 12 years ago. In every interaction since then -- averaging at least once a week, more frequently during busy periods -- weve found the team here to be unfailingly professional, courteous, helpful, and genuinely concerned about their customers. They were especially helpful at the start, when we frankly didnt know what we were doing, but we still view them as important partners today. I hope that people will value a review from people who have done business with this UPS Store literally hundreds of times since 2005 over those of disgruntled one-time customers who stoop to anonymous online name-calling and vague accusations. I also encourage you to ignore the off-base complaints about Saturday hours (theyre posted; whats the problem?) or UPS delivery service (a separate issue in which this store has zero involvement). Im pleased to use my real name and to highly recommend this locally owned small business.

A Private User

Im formerly from the Quincy, MA area. My husband and I moved to Charlotte, NC a couple of years ago. I wanted to have a cake from my husbands favorite bakery back home shipped to our new home in Charlotte. I called the Braintree UPS Store to ask if this could be done. Kevin, the owner of the Braintree franchise, spoke to me at length on the phone about shipping the cake. He offered suggestions and even offered to reimburse me if the cake arrived badly damaged in transit. He was friendly, accomodating and fun to talk to. You have your choice of UPS Stores in the south shore area - go see Kevin at the Braintree UPS store. Hell take good care of you. Tell him the cake lady from Charlotte sent you! :)

mjr bldr

Horrible. Store owner is a bigot, ignorant, rude, discriminates toward people. I asked if the price was a mistake because it was to much for a 5 pound package for UPS, and he said: then leave, i dont care what you think... leave now I wasnt even talking to him, I was talking to the employee-

Tara Robinson

UPS is horrible. The drivers will state that they made an attempt to deliver your package but dont even ring your bell or come to your apartment. What type of attempt is that if none is made. I will never use ups again.

Noreen Sousa

I dont even live near this UPS store but I purposely plan my errands around any packages I send to my son, DIL, & grandbabies because the folks at this store are the best there is!! Very, very competent and friendly!

Megan Fosha

The man working there (older with a white beard) was SO kind and helpful. I got frustrated because of something that was not his fault and he was so kind and empathetic and helpful.

David Thompson

Best & EASIER WAY TO GET ANYTHING SHIPPED OUT. THEY, GO OUT OF THERE WAY TO MAKE SURE THAT YOU ARE HAPPY WITH THE #SERVICE . See Kevin, The store mgr.

Ralph Mac

Awesome awesome Awesome!!! Did I mention the Employees are AWESOME AND VERY FRIENDLY also Intelligent 7/8/16

Misael Madrigal

The staff is very friendly and always willing to help.

Juliette Garner

Pleasant service even with Christmas rush!

Joseph ben

Staffs are very rude and discrimination..

abi2359 abi2359

Closed too early on Saturday.