Category: | Florist |
Address: | 494 Quincy Ave, Braintree, MA 02184, USA |
Phone: | +1 781-843-7111 |
Site: | thepottingbench.net |
Rating: | 5 |
Working: | 10AM–5PM 10AM–5PM 10AM–5PM 9AM–6PM 9AM–6PM 9AM–4PM 10AM–3PM |
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Joanna Beaupre
Rude. Terrible customer service skills. When calling to order a corsage for prom I was told, "we are not accepting orders"; there was an awkward pause and I said ok - kinda questioning what that meant - no further response just a rude "sorry" and they hung up on me. It would have been nice if the person answering explained why. They didnt even give me an opportunity to say when I was ordering it for. So I sent feedback on their web site (politely) and received the following reply from their manager. I dont know why they have a contact button if they do not want feedback...and its quite apparent they do not value feedback nor do they care about their customer service skills - based on this reply! I apologize for your abruptly answered phone call. We at the Potting Brench try our best to serve all our customers with a positive attitude. But, like all normal people someday are to busy to be upbeat. We experienced our busiest week we have ever had. (Graduations,communions,proms ) We can only take so many orders and knowing we can do our best for these orders. We cut off corsage orders as do all florist at a certain point. I am sorry you took this so personally. Sincerely xxxx , Manager
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Christopher Bonnar
Weve been utilizing the wonderful services of The Potting Bench for many years at our busy dental office. This past Christmas season brought a VERY special event to our family....the ONLY place I thought of to make us GORGEOUS, practical and tasteful centerpieces was Karen at The Potting Bench. They did NOT let us down. Everybody at our special family gathering "Ohhhd and Ahhhd" at just how perfect the Potting Bench centerpieces turned out. The price was very reasonable as well! :-)
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Marie Lumaghini
The flower arrangements for my Aunts Funeral were exquisite. A beautiful assortment of colors and blossoms. Thank you for working with the family and designing such absolutely gorgeous unique arrangements.The family was very pleased!!!!!
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Skyla Eaton
Kindness expertise punctuality the list goes on Karen was exceptional and you cant beat the price what more can you ask for I give her five stars you will not be disappointed... Karen I cant thankyou enough !!!! wedding Thank you June;
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Matt Strauchon
My go to florist and plant supplier.