Category: | Pharmacy |
Address: | 3757 Old Ct Rd, Pikesville, MD 21208, USA |
Phone: | +1 410-602-7661 |
Site: | giantfood.com |
Rating: | 2.8 |
Working: | 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–10PM 8AM–7PM 8AM–6PM |
UR
Urban Lark
Long lines. Sometimes not ready when they said RX would be ready. Fail to follow directions regarding how to fill RX. Fail to pick up RXs that are faxed in. I called to check to see if my diabetes supplies were ready and the person sincerely asked me "is diabetes supplies the name of your medicine?" The pharmacists on duty are always courteous, knowledgable, and willing to help but the overall youthful staff are laughably incompetent and lack customer service professional friendliness. I am looking for a new in network pharmacy. They are pathetic.
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D W
Most of the employees are exceptionally friendly, helpful, and bright (one was indifferent, but everyone else has been so great that she doesnt lower my rating). The wait can be a little long, but thats to be expected -- its a busy pharmacy in a busy supermarket. In addition, they deliver. I worked in retail for about 15 years (Macys and two family-owned stores), so I have a clear sense of what makes good customer service, and that has been my experience at this Giant pharmacy.
KA
Kallista Sawyerr
My experience today was indifferent. Lets just say ill find another store that has less aggressive Customers.... I observed customers rudely talking to the employees... I was kind of surprised ✌