Category: | Florist |
Address: | 11404 Cronridge Dr, Owings Mills, MD 21117, USA |
Phone: | +1 410-653-0600 |
Site: | flowersandfancies.com |
Rating: | 4.5 |
Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–1PM |
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Sarit Cline
Worst service ever- They are highly disorganized. My experience was after my grandfathers death my partner sent my family flowers. Instead of ringing the doorbell like normal delivery protocol demands, they called my phone incessantly. I was sick with laryngitis so couldnt answer. only after an hour of what was a serious departure from respect did they leave a message. I do not live at my parents house so I had to coordinate as a third party at specific times they could redeliver. I did so, ensured there were people home for several hours and lo and behold, they did not redeliver as promised. Not only does this show a serious lack of organization, but also of general business ethic. People going through family issues do not want to be hounded by a flower delivery. I finally made them refund my partner because I just cant be bothered. Good Job.
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A Private User
I used Flowers and Fancies for the 3rd time today, twice to the same person and she was overwhelmed by the flowers she received. Everyone I spoke with was so kind and helpful. And, even, when the product I ordered did not come in up to par (they get fresh everyday) Kristin called me to double check that it was ok to send something they were more happy with. I am confident that anyplace else would have just sent them, or sent what they felt, not taken the time to call. Not to mention, I ordered on line at 10pm, and they were delivered, after the phone call even, by 3pm the next day. I never "Blog or review" on line, but in these times, it is very nice to receive phenomenal customer service, product, and value. I, personally, will never use any other company for flower services. 2/3/11
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Sharon Jauane
Not Friendly or Compassionate Twice, I have ordered funeral arrangements from them, and both times my family was treated with an attitude of impatience and annoyance. The only reason they were given a second chance was because the situattion was urgent, they are close to home, and we figured that the first encounter was just a fluke. Picking furneral arrangements is a daunting task, and especially difficult when its your parent. You wont find any sympathy there. The worst part is, that each time the florals we ordered, they did not arrive in the designs or colors that were specified. They mustve thought that we would be so grief stricken, that we wouldnt notice. Wrong! They made us feel like they dont need our business. I dont need them either.
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Nicole Ryan
My Grandpa passed suddenly this week and I wanted to send flowers to the funeral home, who gave me the name and number for Flowers and Fancies. I live very far away, and was unable to attend the service. Kristin couldnt have been a nicer person. After asking for a picture of the standing spray (in Os colors, of course), she assured me that she would send one upon delivery. The flowers were gorgeous, but even better was the excellent customer service. I ordered the arrangement within a day of needing delivery, and they were prompt and professional. Anyone in the Baltimore area should order from Flowers and Fancies.
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A Private User
We have used Flowers & Fancies for everything from our wedding to the every day flowers that we get. Everything they do is terrific. The arrangements are beautiful and belong for the event and they last for what seems like forever. I am so used to their flowers lasting for weeks and I guess I took it for granted when I stupidly bought flowers from the grocery store once...ONCE!!! Never again will I ever make that mistake again. That you so much for just being the best.
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A Private User
My boyfriend sent me the most beautiful flowers from Flowers and Fancies yesterday! The flowers were fresh, bright and came in a really nice vase. I had them sitting out on my desk at work and I received tons of compliments all day long about how stunning they are. For any guy looking to make someone feel special and very lucky, I HIGHLY RECOMMEND ordering from Flowers & Fancies. It will be something shell never forget !
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Donna Frederick
These people are awesome! I gave them a wrong address for a delivery, and didnt realize it until about 3:45. They sent another one out the same day and got it delivered by 5PM. I didnt even have to ask! Kristin - the advisor I dealt with - TOTALLY ROCKED!!!! Theyve gained two new customers - me and the friend who received the flowers....which, according to my friend - were absolutely stunning!!
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A Private User
I had a special birthday that I wanted to send flowers to my girlfriend. Eddie came up with the idea to deliver her not one, but four sets of flowers every two hours through out the day. It was spectacular! They are very easy to work with and the staff there is extremely knowledgeable and friendly. Highly reccomend them for all occasions. Thanks again Eddie you made that day fantastic.
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A Private User
Same-day service was nice, however the value was terrible. After tax and delivery charges, $50 for 10 tulips not arranged pretty at all is just a bad value. I could have done better at a grocery store (price and arangement). Also, I asked for pink tulips and yellow tulips were substituted without notification. I will not use them again.
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Ambyr Alvarez
I called this business trying to have some questions answered. I was 100% nice and professional, and the gentleman who answered the phone was VERY rude. He spoke down to me as if I was a liar and with disrespect. The flowers are beautiful however when it comes to the service they are a no go. Its quite a shame.
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Ben Oas
Excellent company! I ordered last-minute birthday flowers for my wife and they were delivered 5 hours later! I was worried it wouldnt arrive before my wife left work (leaving early for her birthday) but they made it! Very happy; I will definitely use this company again.
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Nina Geraskin
As an out of state customer, I was very impressed that between the call and delivery of a gorgeous flower arrangement to the door- was 2 hours total!!! Very reliable and professional company!!! Looking forward to use their services in the future!!!!
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Shelley Trazkovich, M.D.
The most beautiful flowers and flower arrangements. They have caused busy nurses in hospitals to visit in the room and be friendly while coming to see the striking flowers. They have me spoiled such that most other flower arrangements are drab.
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Kristin Finkelstein
The flowers were beyond amazing and everyone LOVED them!!! We did all the planning over email, and they got it exactly right! Thanks, Flowers and Fancies! Love, ShareBaby, Inc.
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Ryan Leigh
These fine folks had my order delivered the same day and the flowers were VASTLY superior to any stores in the area! Stay with small business! BETH you are the best!!!!!
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Irving Walker
Flowers & Fancies is simply the best. No other florist comes close in terms of beautiful, creative and unique flower arrangements, and service.
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Ryan Hufnell
Extremely helpful customer service. Made a last minute delivery time change and they were delivered within the hour. Was very pleased!
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A Private User
I have used F and F numerous times and found the quality exceptional and the staff helpful and friendly!
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Debbie Weaver
The flowers were absolutely beautiful for my daughters wedding!! They did and awesome job.
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Angela K. Sams
Beautiful flowers! And the service is fantastic. Kristin is the best!
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Victoria Azera
Excellent service! Fast delivery and beautiful flowers.
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Brian Myrick
Everything Ive ever ordered has been beautiful!
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A Private User
Ive never seen such beautiful, fresh flowers!
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Beef Cube
Made my mothers service beautiful !
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Nureya Monroe
love being able to walk in same day!