Sprint Store
| Category: | Cell Phone Store |
| Address: | 18634 Maugans Ave, Hagerstown, MD 21740, USA |
| Phone: | +1 301-797-2120 |
| Site: | sprint.com |
| Rating: | 4.4 |
| Working: | 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–7PM 9AM–6PM 1–5PM |
Location
Photos 1
Reviews 25
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Kelli Whitsell
I stopped in with an issue with my contacts. The first person I spoke to was not very helpful. He was obviously a huge fan of Apple products. As I listened to him for 15 minutes speak very highly of Apple products and how much he hated any Android product. He didnt know what was wrong with phone and suggested I do a factory reset on my phone. I said I did not want to do this and he looked on the internet to see what could be done. After speaking to me for a total of 1 minute he said haha just another issue with a Samsung. Even his co-workers seemed irritated with him. Another representative Zane was able to help me figure out what the issue was with my phone contacts. I did not have to do a factory reset and left very happy with my Samsung. I understand that everyone has their preference between Android and Apple but if you work in a cellphone store you should know how to help customers with both. Unless of course you work in an Apple Store. So thank you again for your help I greatly appreciate it.
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Robert Linsenbach
Im 19 so I have practically no credit worthiness. The store manager Stephen made the switch(buy out) from my previous carrier "T-Mobile" extremely easy. I got a Nexus 6 now with a free $35 case and only paid $88; thats including the $50 for down payment. And the taxes and activation. And thats the cheapest offer I received any where. I recommend this store bc they actually have most of their phones in stock and will assist you without fail. Not to mention I now have reception in the area.
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Splunko
Maybe next time someone pulls up to the store 25 mins after you close and you run to the open sign, to turn it off, you should be sure you are turning it off and not just turning it from flashing to solid on. I saw that your hours were 9am-7pm today and that I was 25 mins too late. No need to make an ass of yourself! Ill be sure to take my business elsewhere from now on. Also, most places turn their sign to “closed” at the time they close, not 25 mins later.
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Ashley Lawson
Went to Sprint yesterday to activate my new phone and have my contacts & photos switched over; however the Sales person assisting me was only able to activate the phone. When I said the contacts and photos didnt transfer,he said that I would need to manually enter my contacts and get and sd card for the photos. I was able to do it myself automatically once I logged into my Goggle account. Thinking he needs to learn his job better and not play dumb.
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A Private User
I have had my EVO for a little more than a year now band Im just now started to have problems with it. Such as the charger. It only seems to want to charge upside down almost where the charger want to pull out. Other then that I havent had any problems with talking, text, Apps, or Internet. I have getting very poor service with the Hotspot connection.
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Dolores Garcia
Customer service tells you to go to this store & they will take care of issues with a brand new iPhone that is having issues since updated which is automatically happening only for the store to tell you after waiting 28 minutes that you need to go to Apple! What bull. Hate sprint. Cant wait until co tract is up!!!!
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Gregory Keihl
They saved me a ton of $$$ coming from ATT and the service in our area is great. Their staff is the real asset, super nice group of people that have made themselves available long after the sale to answer questions and resolve issues.
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Branden Musclehead Tabler
Need more help. Only 1 person working and had to wait about 1 hour for help. Person working was helpful and let me know when I walked in it was gonna be a wait.
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Robin Hawkins
There was workers in there that was in the back that came out an seen people out there an went right back to the back of the store.
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Paula Dixon
Extremely friendly & helpful. No wait first time ever! Wish they had an express line for quick qustions or problems.
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david harris
Tells me that Sprint made a costly mistake but cant do anything about it. In other words, Im screwed.
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tomthacker06
Always helpful.....not the closest to me but i drive there because i I know my issue will be fixed
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Barbara Shellenberger
Wonderful, for problem was very nicely diagnosed & solved!! Barb Shell ...
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Richard Snyder
Always a great place to stop for information and get the help you need.
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Belinda Smith
You need more help.Other wise everyone are very friendly and helpful.
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rave x
Waited for 20 mins got get service before I had to leave without it
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Billie Lombardi
Efficient and knowledgeable. Sometimes a long wait though
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Alexander Maynard
Came in and got immediate help as well as fixed my issue
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Michele Mullenix
Always helpful, friendly and great cutomer service
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Rod Irish
Excellent Management Team! Solid customer service!
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Randy E
Nice and friendly people but usually long lines
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precious keitt
Didnt do what they claimed
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Lisa J
Service was excellent.
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Robert Fugate
Very professional
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Flor Lozano
They help me