Finders Keepers Fine Consignments

Reviews 7

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Debra Boulay

Very sad with the results of my consignments with this business. Although the staff was pleasant, I do feel their policy was predatory. I consigned almost an entire household of furniture and accessories. Many of these items were very expensive to include silk drapery, mahogany furniture, famous name brand china serving pieces edged in gold, tables, lamps, and large area rugs. I had hoped to buy some things for my new home. The monies I received were minimal and in fact did not even come close to the cost of one of the pieces of furniture that were consigned. Additionally, as I am traveling this year, I requested that the business mail checks to my daughter. They said that they would only do this as a favor and that I would have to mail them self addressed stamped envelopes for this purpose as this was not their policy. (They requested that my daughter instead drive the 50 mile round trip with her small chidren and pick up my check!) Needless to say, I have mailed the envelopes. I would have appreciated a more detailed contract reviewed with me and not given in haste without a full listing of the items being dropped off. I had to hire a mover to bring the items to the store. So, in reality, there were additional expenses that in my opinion could have been shouldered by this business as a cost of doing business. (including stamps!!) My advice to you, if considering doing business here, would be to deal directly with the owner, who is lovely and helpful. Perhaps, she would consider reviewing the business practices as they relate to communication with her customers and more fair business practices. Finders keepers says it all. I never got a full accounting of my items that were then sold at the benefit of this business with no return to me. When I called to say that I had purchased a home out of state and may want to pick up the items that remained, I was told that it was too late. Too late for what? To make a good decision? I feel very sad.

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katelyn easter

I was so excited upon entering the store. But, as I entered and approached a group of staff, I wasnt greeted, and I was shrugged off immediately. That didnt stop me from looking through the inventory. I looked for about an hour, then narrowed down what I knew I wanted to purchase. My purchase came to about $150. I was unsure if I was to carry all of my purchases to the front, or if Id have assistance, so I approached the girl at the desk who was very distracted by her cell phone. I waited for about thirty seconds standing there before she looked up from her phone, annoyed, and asked. "Do you have a question? Almost seemed like a statement rather than a question. Obviously I did, or I wouldnt be standing there. I asked about how the checking out process worked, because I had never been there before. "Um, yea, just bring it up here." She muttered, again barely looking up from her phone. She was young, with blonde hair. I carried my heavy dresser and large mirror all the way up to the front with no assistance, even though there was an overload of staff. She again, stayed on her cell phone as I waited to be check out. "Just give me the tags off your stuff." My eyes were probably permanently rolling at this point. Never said another word to me until she slammed a pen down on the counter to sign for my purchase. I did. Was never thanked, or wished back. Took my receipt and left. A young man carried my dresser out, and sat it in the back seat, but I still had to manage to fit my mirror in. I was never offered any help or check on. I was out there for an addition 10 minutes attempting to make things fit. I was overall very displeased with my service. Ill probably be back, hopefully that girl isnt there next time. She definitely ruined my experience.

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Hillary Figurelle

This by far is the worst consignment establishment I have ever gone too. Originally the dual highway location customer service was friendly and felt like they appreciated their customers. Since they have moved location I have found the team at the new location are about as friendly as a wet sock in the winter time. I was followed around the store by not 1 but 2 employees who didnt greet me but made me feel like a criminal. Then I was trying to look at a ring and struggled to find the prices. An employee watched me the whole time and did not offer me any assistance. Then my friend came over to also look at the rings as I stepped away that same employee went right over and greeted her and asked how she could help her. Im sorry.. but I have never been treated that way in my entire life. They did not help me, they are openly discriminatory, and their selection is poor. I wish there was a negative star I could give them.

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Bob Todd

This shop is overtly discriminatory and employs predatory consignment practices. Seemingly they will "sell your furniture " at a unreasonable markup in hopes that it will not sell. After it is unsold they claim ownership of it should you be an hour late to pick it up. So if you are running late to pick up forget about getting it back. After they claim ownership of your wares they will use it as their own some may say stolen inventory and sell it at a lower markup in hopes that it will sell. Tldr: if you like shopping amongst questionably procured wares whilst being followed as though you are a criminal than this is your kind of store. As an added bonus they will act entirely disrespectfully towards you for the duration of your experience there.

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Rob Clopton

We have used Finders Keepers 3 times to sell multiple items. They are just great to deal with. They are very busy but still find the time to help you unload your items and very helpful with pricing. We have never been disappointed with the quick sales and personal service. They are there to answer any questions about items you are interested in buying, but dont make you feel like they are hovering over you as you shop. If you are looking to buy or sell nice quality used items for a good price, I encourage you to check Finders Keepers out. Thanks again, we are looking forward to seeing your new store location.

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maddening me

Finders Keepers Fine Consignments has a very respected team of staff. They are very generous and friendly. They assisted me to the exact areas that I was searching for, they greeted me when I came in, and were able to sell my items in a reasonable amount of time. They also have an amazing selection of items for sale. Not only is the staff amazing but the items are high class. I try to go as often as I can. I just cant get enough of their store. I do recommend that you go and visit. I especially love their customer service and positive attitudes.

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Theatre Works

Tried to shop this store again after numerous attempts to have a good experience... no greeting when entering store. No acknowledgement by 2 employees. One at front desk and one on floor. The floor employee walked by me twice with not so much as a glance. Third employee upon me exiting again said nothing and was on her phone. This happened also last time I stopped in to purchase. Wont be back . Selection is not great to begin with. Seems overpriced for what they have

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