Category: | Mattress Store |
Address: | 10730 Town Center Blvd, Dunkirk, MD 20754, USA |
Phone: | +1 410-257-0316 |
Site: | sleephappens.com |
Rating: | 4.8 |
Working: | 9AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9AM–9PM 10AM–7PM |
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A Private User
The Reps at Mattress Warehouse were patient and helpful with my wife and my mattress needs. We are students from the east settling here for college and had a limited budget. Mattress Warehouse gave us a selection to choose from, as well as taught us on how to select the best mattress for our needs. Thank you Mattress Warehouse! They were great, and so was the owner but forgot his name. Both were very helpful, but most importantly not pushy. I even called around several other stores for prices compared to mattress liquidation, NO ONE beats their price! My boyfriend and I bought a standard king Posturepedic by Simmons it was 75% off the original price and it was great to sleep on from day 1! We are both very satisfied. Check out Mattress Warehouse, you wont regret it! Pretty good selection, great sales guys!!! Keep to their promise of quality and delivery dates/times. Im impressed and referring you to all my friends! Mattress Warehouse really cares; my girlfriend is going through a terrible divorce and was in need of 3 mattresses ASAP. Her soon to be ex-husband kicked her and the kids out of the house with nowhere to go. So I called to see if we could find 3 mattresses under $400. I got 2 twins and a full mattress delivered to my friend new apartment all within 2 hours of contacting them. I want to thank the owner of Mattress Warehouse, he was a big help.
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Jody Hanson
Ramona was very nice and helpful. However, the delivery people were rude, we did not receive an email letting us know a 3 hours time frame as to when they would deliver the mattress, the delivery people did not want to take the old mattress and box springs, argued with us over it, finally left without it, and they didnt want to set the bed up the way we had requested it to be done. We went to the store to complain, Ramona listened to everything we had to say, called about our complaints of the delivery people, and called to have the pick up fees and the additional $150.00 that we had to pay to have the mattress removed, from our bill. We received the bill today, and of course, the fess are not removed. The response was "they are backed up". "It will be removed, I promise" . Well, I promise Ill pay my bill sometime, but Im backed up. How does that sound to you? Needless to say, at this point, you can come and pick everything up. I will never again go to Mattress Warehouse. I will be certain to go to your competitor. This has not been a good experience at all.
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Tracy Wilcox
I wish that I had not waited so long to buy a better mattress! Over the last 12 months, I would periodically stop into a mattress store. I bought two mattresses from Ramona, who is a very good, reliable salesperson. Over three separate visits to her store, she probably spent a total of three hours explaining the differences between mattresses and letting me make my own decision at my own pace. No pressure whatsoever, which I really appreciated. I am sleeping much better -- no more flip-flopping throughout the night, which had been happening just about every night. I am a believer -- good sleep matters! Thank you, Ramona!
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Bill Banford
Had a few problems with our original mattress purchase - was nothing like the mattress we had tried at the store. We waited our mandatory 30 day period before ordering replacement. I will say that the highlight of the experience was Ramona. She was genuinely concerned with the fact that we had not had a good night of sleep on the expensive new mattress we purchased. She worked with us to order a replacement and made the process easier. We have been sleeping better. I definitely spent too much on the bed, but hope that the new bed will last many years.
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Riva Kirk
Perfect service at the store, perfect service at during delivery , and perfect service when calling for info and questions! I fall asleep faster n wake up with no issues and i dont keep waking up at night like i used too, who knew a mattress could do all that..
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Michael Smith
Went on line saw what I wanted went to the store sale person listened to what I said and place with what I wanted. Delivery was on time and quick. Guys were very good.
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Art Thorne
Very good.