Walgreens

Category:	Drug Store
Address:	9001 Woody Terrace, Clinton, MD 20735, USA
Phone:	+1 301-856-6501
Site:	walgreens.com
Rating:	2.5
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 7

Reviews 22

shelia roberson-adams

This is the absolutely worst customer service I have ever experienced. I went to the drive thru because I am sick. I was told my prescription would be ready in 20 minutes. This is an hour after my doctor called it in. I came back 30 minutes later and was again told it wasnt ready. It would be another 15 minutes. When I told the young man I had already waited 30 minutes, his response was a flippant, well its not ready. Then he mumbled a very low"sorry". I waited another 20 minutes, called the pharmacy and was put on hold for 10 minutes. When someone answered, they said the meds were ready. I got back in line.Then waited another 40 minutes as they filled prescriptions for everyone in line. None of the people were asked to come back; they just waited at the window for about 15 minutes each car. Terrible service. Shameful. No work ethic and certainly no concern for customers.

Was forced to switch to Walgreens due to change in prescription company. Had an emergency seizure med filled for my daughter. Got home and realized the pharmacist never set the dial to the correct dose! Not to mention there are STOP signs all over the packaging alerting the pharmacist to do so. Their lack of professionalism couldve really hurt my child. Took it back and another pharmacist stated there was no excuse and was very apologetic but told me to report it to the pharmacy manager. Im happy I double check every everything because obviously they dont! Terrible!

alwaysopen

I like Walgreens for the fact they are 24hr. The pharmacy now closes at midnight which is why I gave 4 stars; it was the main reason I chose them. The nearby pharmacies are the pits and I avoid them. The pharmacy can be maddeningly slow at times as I have stood in line 10 deep while a customer is ill prepared to handle business and the cashiers can be even worse. A lot of customer service at most businesses in the area is sorely lacking. I read some other reviews and wonder if the reviewers hadnt noticed it yet. I have been using the store for 10 years.

Ramona Parson

This is our favorite Drug Store in the area....To be honest we have never filled a prescription here but my husband stops in to pick up stuff almost every night. Milk, soda, candy (sugar free) toilet paper and other Odds and ends that we forget. The staff is friendly and the store is clean....We could not manage with out our Favorite 24 HR store in the area. In and Out and hardly ever a line. We love you and need you Walgreens never leave us. LOL

Causus Thompson

Mostly positive on all counts. I like the stores better than the competition, better layout, better prices generally. I use it for photo processing, and my only drawback there is it pays to call ahead and make sure the photo lab in your preferred store is open that day - if you need the photos quickly. After one bad experience, Ive learned that trick. Since then, Ive had no problems and find the staff to be friendly and helpful.

Rashawn Person

I am a bus driver....and a customer in the DMV area period...it makes no since that the store is open and you cannot use the bathroom til 8am who does that...? Why? Why is the rest room not available til 8am u cannot dictate when a customer uses the restroom I will not be coming here anymore and i will not recommend anyone i knw to.

Shelia Wagstaff

Pharmacy has long lines. Called in my prescription 2 days before, got a call saying its ready, get there wait in line 25 minutes only to get to the counter and told it was not ready and it will take another 5 minutes. 20 minutes later writing this review and prescription still not filled. Same thing happened once before.

Nicole Miller

The change from a 24 hour pharmacy really irks me. That said, the pharmacy hours arent posted, so thats another issue, for me. This will be the last time I fill a prescription at Walgreens-Clinton, MD (if I manage to ever get it).

Tina Scott

I really love this store. I mostly go there for the pharmacy and i know them all... but you can actually go and get cosmetics to school supplies and everything else that you need there at any time of day or night its a win-win..

James Smith

Been dealing with pharmacy for 3 1/2 years and its the worse place in the world to deal with. From the managers to the workers nobody knows how to talk to people and when I ask for their boss Im told to call 1800 Walgreens .

Paul Ridley

I moved here from WV and always used walgreen. Since Ive been here the service at this store is the worst Ive ever seen. I really think that if you talk to them and they dont like the conversation they do this out of spike.

Lady Lady

The cashier was so rude when I tried to explain to her that they had given me the wrong information so made effect to reslove the issue promting me to ask for the corporate number which I had to ask for twice.

A Private User

The photo lab here blows! If you want your family members cropped out and resolution to be around 75 then maybe you want to go there. For visible crisp photos, go somewhere else.

Tina Alston

This Walgreens Pharmacy is extremely slow!! The drive up pharmacy is horrible. There is an gentleman that moves slow as a turtle. I will be changing to a new pharmacy.

A Private User

The service at this location is incomprehensibly slow. 15 minutes to drop off an Rx with no 1 in line. 15 minutes for each car to pick up. Im never coming back here.

Daniel Burgher

Service is ridiculously slow. Staff are somewhat polite, but have to be asked multiple times just to make a call or do anything, really.

Sherri Miller

I have had nothing but problems with this place. I mean nothing but. My daughter has cancer and they always mess her medicine up

Lynette Roubleau-Brownlee

The Pharmacy is extremely slow for no apparent reason. Took over 6 hours to get 2 RXs that were boxed/individual. SMH

Jackie Hill

Drive-pharmacy lets cars build up in the heat, outside. Cars can easily be over 100°.

Martin Van dyke

I fell asleep waiting for my prescription

stephanie thomas

Store is well stocked, staff is friendly.