Category: | Jewelry Store |
Address: | 180 Jennifer Rd, Annapolis, MD 21401, USA |
Phone: | +1 410-573-0160 |
Site: | stores.jared.com |
Rating: | 2.1 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM |
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Karen Murphy
Manager all sweet when taking your money. When stone fell out of a $900 ring (that they made) after only six days of wearing they refused to help, gave me the wrong number for costumer care. A store manager 3 states away was left to clean up their mess, but only after they charged my mom $200 to fix the ring in the first 30 days. To fix the ring, they added prongs to a prongless setting, thats how bad the workmanship was! After working with costumer care (hours on the phone confirming ever changing rules) I got an extension and had to drive 4 hours to resolve. Then went to another local PA jeweler to get a ring, it was over $200 less, I got to pick out the stone, and a FREE 3 year warranty. Lesson learned: Dont go to Jared!!
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Maria Bucher
Jared Annapolis - Diamond in engagement ring loose within a couple months. Engagement band broke within 8 months. They fixed it for free only because we had the extended warranty. When they handed it back to me, it was still broken. Sent away for another band to replace it before wedding. The band was bigger and not the same. They tried to tell me that it was heavier and better. Waiting for another band that they have to order over seas and will need to wait another month. We have had a great experience at Jareds in White Marsh so you would think you would get the same treatment at all Jareds.
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A Private User
CROOKS AND THIEVES,STAY AWAY FROM JARED OF ANNAPOLIS...Took a ring to get cleaned for my wife which was initially $30.00.Next thing the women does after she drops it on the counter and it bounced around a few times is tell me me they cant clean it until they fix some loose stones and now im looking at over $200.00.I took it to another place and they said there were no loose stones and cleaned and polished them for $50.00.I will NEVER go to JARED OF ANNAPOLIS AGAIN..Fing crooks..
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Sarah Caudill
Arlene helped me out quickly. One of the prongs holding the diamond was bent. She had a technician look at my ring and within : or 4 minutes I got it back and it was fixed. No charge! Great customer service and experience :)
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Matt Turner
Manager was helpful. Sales Associates were arrogant D bags. Spent a small fortune their for my wifes engagment and wedding bands. They took my watch to get fixed months ago and havent heard a word about it. Go somewhere else.
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Kiki C
Told me they could not clean certain jewelry they have always cleaned in the past. When I insisted, they cleaned it, but upon inspection it looked about the same. Went elsewhere.
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A Private User
They all act like snobby jerks! They treat every one like a number. there a tone of great shops to go to. If you want to be treat like a person don.t go to Jareds.
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Megan Case
Excelent walk in service! Found the ring of my dreams, and was helped with getting it to the price that we could afford. Very cooperative and helpful.
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A Private User
Service is horrible. They do not know anything when you ask a question. Manager is not polite.