Appliance Land

Reviews 11

JI

Jim Booth

BEWARE!! Spent over $7000 on Kitchenaid appliances. Called store and spoke to Chris (manager) who sold us the Kitchenaid crap. Within a year the $2800 frig was getting rust spots. NO WARRANTY on stainless after SIX months. I think he forgot to mention that "feature" when we were writing our check. He asked about a half dozen times what cleaner we were using and it was what they sold us at the store when we bought the appliances. He suggested some other non-recommended stuff that was on-line but THAT WAS THE EXTENT OF THE SERVICE. Tried the cleaner-did not work. Frig is worse than ever and now the ice maker is broken and "we dont service from our store but here is a local guy". Dishwasher also now has rust on it. UPDATE 4/28/17. The $500 Kitchenaid microwave, which is about 4 years old (all these appliances are in a condo we occupy part-time) now will not shut off and almost burned our condo down. Just sent ANOTHER email to Kitchenaid and Appliance Land, which I expect will generate NO response. I may have to go to the store with a big sign one day and let prospective customers know to beware.

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DA

Dale Jacobson

We purchased a large side by side refridgertor from Chris at their Annapolis store. He was very knowlegable, spent lots of time with us, and gave us a great price. He could not have been more courteous. He did not batt an eye when we told him that the very large almost three hundered pound refrigerator would have to be taken over the top of our peninsula island and set down on the other side. "We do it all the time. No problem, if you plywood the counter before he delivery men get there." I padded the counter top and covered it with a piece of plywood with a couple of wood strips screwed to itos edges to protect the top and sides of the counter as per my agreement with Chris and evrything went perfectly smoothly. The delivery men were just as courteous and very careful. They arrived within the 2 our window that was promised. Put my 5 star review with the rest of them. saildale Kent Island

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CA

Candace Nikiforou

Appliance Land is a GREAT business, the showroom, product choices, installation, and SERVICE (which is impossible to find these days!!). They are also a LOCALLY owned business, and we always try and support our local businesses. We recommend them highly to everyone, and weve been customers for over 15 years. Never disappointed. In fact, recently Tony, the owner, came out to the house on a tricky install. Luke (our salesman in the Annapolis showroom) is the best, too - he has worked with us many times and is always looking out for our best interests. Also, they offer the best in long-term warranties - both in cost and service. Bravo to this local Maryland business! Call them or - better yet - stop in to see them at a local showroom. They will take great care of you.

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CH

Chris Boyd

We just bought a new fridge there. Our salesman was courteous, helpful, and knowledgeable, and when he didnt know something he found out the answer for me. He didnt pressure us but gave us good guidance based on what our priorities were. He clearly explained the options available to us for delivery and installation, everything happened as he said it would. The delivery and install guys were running a bit late but called well in advance of their appointment time to let me know and even though it had been a long day for them and mine was their last stop and presented some tricky delivery and install issues, they were super-friendly, courteous, and professional. I will absolutely be back and will encourage others to patronize this business as well.

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Shela Hayden

Had a great experience buying our new washer and dryer. Did a lot of research to find a replacement for our 22 year old Kenmore (they dont make them to last as long anymore). Loved the reviews for the Speed Queen, Applianceland was the only place I could find them in the Annapolis area. Our sales person ,Jerry Walker, was knowledgeable and low pressure (just the way we like it). Helped us purchase our new appliances, had them delivered yesterday, ON TIME and uneventful (also they way we like it). Very happy with this buying experience and will return should we need any additional appliances.

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Terri Bond

My husband and I cant say enough about Appliance Land...we were recommended to them from our electrician, Nick Haramis when our dishwasher died...went to the showroom in Annapolis on 5/31/16 and we were helped by Luke Esop who walked us through the many diswashers they had on display...we picked the one we wanted, and could not believe they could put it in the next day....we had it installed on 6/1/16 and the 2 technicians were amazing...had the old one out and new new one in within 1 hour...if you are ever looking for new appliances, please consider Appliance Land on West Street in Annapolis....

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GE

Gerry Kinworthy

I am thrilled with Applianceland just received my new washer and dryer and have the first load of clothes in. It is quiet and efficient. The dealer replaced our defective Kitchen Aid stove after we had 2 service visits without success. They brought a brand new one and was very understanding about our problem of not having the broiler work on a new appliance. We have replaced our entire kitchen and they are wonderful to work with, thank you Luke and Chris. The delivery team is top quality and only deliver for Appliance land. Tony and Joe were on time, friendly and efficient.

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Arthur Jock

Will not buy from this company again. This place is rude and not very helpful. Kevin Dunkin is a poor saleman. Could not be bothered to get up from his desk to help me with my selection and load my equipment onto my trailer. I paid $2,679.00 plus tax for a CGS985setss GE Cafe Range and was told that I had to help load the stove. Make sure you look on the internet for pricing before you buy. I was told that I was wrong on items I had bought from another store. Stay away from the Annapolis store. I asked to talk to management and was told that it would not get me anywhere.

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VA

Val Thakore

Great group of people at Appliance Land of Annapolis, I dealt with TJ with my speed queen washer purchase on Halloween Day, he mentioned to me the store was closing at 5pm as opposed to 8pm due to the festive day - he offered to stay past closing hours to assist me with my purchase!! No pressure at all from any of the staff, they answered every question of mine in detail and not once did I feel I was being taken for a ride. Im very happy with my washer purchase and once my dryer craps out, I"ll be buy to buy a SQ dryer as well. Thanks. Val

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Becky Kilcullen

My husband and I bought our washer and dryer here and they were fantastic. We had just moved here and knew what we wanted. They were patient and showed us all the options, confirming why we wanted a certain brand. Their installation crew was amazing. They ended up having to deliver the same day as the rest of our belongings and they worked quickly and without complaint. Would buy from here again in a heartbeat!

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Faye Bruso

I stopped on my way back to our condo I Annapolis and had never notice this store before. I have been to Home Depot, Sears, Best Buy and Lowes. Luke Esop took the time to answer all of my questions and show me the different gas stoves that are available. I certainly will place my order with this company. I hope the install is as good as the information and attention I got from Luke today

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