Category: | Bicycle Repair Shop |
Address: | 885 Portland Rd, Saco, ME 04072, USA |
Phone: | +1 207-590-8903 |
Site: | mainebikeworks.com |
Rating: | 5 |
Working: | Closed Closed 10AM–5PM 10AM–5PM 10AM–5PM 10AM–5PM Closed |
KY
Kyle Martin
Stopped by Maine Bike Works (MBW) on a whim in the late spring/early summer to look at touring bikes and got talking to Jason and another customer for a good hour or two which was a blast. When I heard about the bike build where you get to have some one on one time with MBW while building up YOUR future bike then it was a no brainer ... I just had to buy from this shop!!! I got measured that day and told em Id be in touch -- perhaps he thought I would be back ... perhaps not (Id be in the latter camp personally), but he did it all enthusiastically (which I probably wouldnt have). It wasnt until about a month or two later that I finally had done enough research to get in touch with him again. Coming from out of state (3 hrs or 8 hrs away from Maine depending on my work) I thought logistics would be difficult, but the timely responses, amazing wealth of knowledge, and friendly interaction made the whole process a breeze! When it came down to do the bike build it went awesome and I learned way more than I couldve elsewhere. The most amazing thing about Jason is that throughout the whole process when I asked for an opinion I got the honest to goodness truth from Jason. It wasnt some you should definitely buy xyz high pressure sales tactics to line his pockets, it was a coherent, well thought out and often inexpensive solution which was ALWAYS given with the caveat that he will try to make happen whatever my imagination can come up with. I mean what kind of business owner steers their customers towards less expensive options that just work well AND also remind them that he doesnt want to crush their dream (bike)? Honest business owners that deserve all of the business we can give them!!! The owner is as honest as the day is long and it is a shame there arent more people like him around. TL;DR: MBW = bomber service. MBW = bespoke bikes. MBW = honest business. Youd be an absolute fool not to come here.
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Patrick Ledwith
Ive been a customer of MBW, primarily the mechanic services, since they opened, and couldnt be happier. Jason always takes the time to do a thorough and thoughtful job, and most importantly, always approaches things with my budget in mind. Theres a DIY area that cant be overlooked. You can bring your bike in and have it fixed (usually right that second) by a pro, or, if youre so inclined, you can put your bike on the repair stand and, using MBWs tools, fix it yourself. Need to learn HOW to fix it? Jason will patiently and professionally coach you through the repair or adjustment. His tools, his knowledge, his space, yet the satisfaction of DIY? Thats a total win-win service that I had never seen before. Ive seen customers in the shop with bikes that require second mortgages, yet when Ive brought in a 40 year old Schwinn (heavy), a 20 year old Huffy (cheap), and a few slightly newer, yet still old and plain vanilla, bikes in for basic repairs and service, Jason has always treated me like a VIP. Theres no judgement or pretence at MBW - their mission is clearly to facilitate your enjoyment with your bike, and maybe making a few friends around the shop while youre there.
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Dave Norman
Jason took excellent care of my wifes commuter bicycle, explaining clearly what was wrong and what caused the problems that brought us in. We were fortunate that he was able to fix it right on the spot, too, which I didnt expect but am grateful for. He gave it a quick general tuneup that made it ride like its brand new, and we were on our way for a very reasonable price. It was my first time in, and the next time something needs fixing on either of our bikes, Im coming right back here. Very impressive service, very impressive quality, and actually a pretty good time just hanging around the shop, too. I almost bought a growler caddy (for those half gallon to-go glass jugs from breweries, so you can strap em onto your bike) from his pretty awesome selection of unique aftermarket upgrades, and probably will the next time Im in!
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Andrew Mazer
Had some tricky to diagnose problems on two of my bikes. Jason is knowledgeable and patient and was resourceful in identifying a way forward. He sent detailed emails summarizing his thinking and suggesting alternative approaches. In the end, he solved a vexing fit issue I had with my road bike, and solved a shifting issue that was more complicated than adjusting the cable. Moreover, Jasons positive attitude and willingness to have me hang around and watch him work and learn a thing or two along the way really puts this bike shop in a special category. He is also a dealer for Kona and Salsa, which are cool and innovative brands. One of my bikes is a Salsa Vaya, and its a fun, comfortable ride. I highly recommend this shop for Jasons excellent personal service!
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Sabrina Keach
I cant say enough good things about Jason and Maine Bike Works! I am thankful for his knowledge, patience, advice, and guidance. I had never been on a road bike before and with a Triathalon quickly approaching I thought it would be good to get my bike serviced. Not only did Jason take his time and do a thorough inspection, he educated me as he went through every part of the bike, how it functioned, and how it may affect my performance. Great customer service, great price, quality work, and it takes little to no time. Thank you Jason!
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Ted Freeman
Maine Bike Works is what a business should be. Jason Braley is committed to making the bicycle experience FUN from the word go. In addition, he believes in educating the consumer. For the first time cyclist and veterans alike, Jason is a mountain of knowledge that will get you fixed up right and rolling with new found confidence. If you dont find what you are looking for, fear not, he will either order it for you or steer you in the right direction. Keep it real, get on my wheel and roll on over to Maine Bike Works!
ME
Melinda Burlingame
Camping far from home when my 12 year old blew out his bike tire. Headed to Maine bike shop for a new tire - not only did we get a new tire - he washed my sons bike, adjusted the brakes and greased the chain! Fabulous service - all I expected was a new tire! THANK YOU!
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Thomas Polk
Excellent service, excellent price. I brought my bike in to have a new tube put in the rear tire. He did a quick tune up which included straightening my wheel spokes, adjuating my brakes, adjusting my shifters and oiled my chain.
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mark lambert
Jason at MBW is awesome to deal with Thx so much for my Surly Rolling Darryls!!!!! Cant say enough about this shop. Stellar, Fun, etc great place for good old conversation. My kind of place
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Jamie Kennedy
Quick and friendly service. Knowledgeable owner/ operator. Passionate about his work and his customers. We had a tire blow on a nearby trail. He had us back up and running in no time.
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Anthony Palma
Great service. The business owner stopped what he was working on and fixed my sons bike. Greatly appreciated!
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Paul Carney
Jason is a great guy, and he and his wifes business is top notch. Service is excellent. Thanks guys!
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Te Jay
Awesome place and fantastic service, owner of this shop very caring .
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Christina Shea
Absolutely first rate!!! Best service. Reasonable rates.