Verizon Authorized Retailer - Wireless Zone

Reviews 7

AL

Alilia Blodgett

I walked in and all representatives were helping other customers. When one finished up, she called someone else over who was not standing in line like I was. I had tried to call first and no one answered, so I stopped in. I just needed to find out if they can replace the cracked screen on my phone or not and if so how much would it cost. As I turned to walk out since I had frozen food in my car that I needed to get home, the rep thanked other people for their patience as a back handed way of insinuating I was impatient for not waiting. How do I even know how many are in front of me if no one is in line? How hard is it to say to me. "Thank you for choosing Verizon. Well be with you shortly. There are a few people in front of you, but please feel free to browse or make yourself comfortable in these seats over here while you wait." Or in any other way acknowledge my existence as a human being and potential customer. Rudeness is not appreciated.

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FR

Frank Rodriguez

This store lied to me about being an corporate store. (Dont buy ) Galaxy S8 phone it has an defect from the manufacturer saying the phone has moisture in the USB port, witch wont let you charge the phone, manager Matt wont take the phone back and give me an full refound , and my purchase is under 14 days there very dishonest and wont honor the law we consumer are protected buy..going to sue the retail store....FRANK RODRIGUEZ

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DO

Don Bouchard

Stopped in with my in-laws to upgrade a phone and switch another. The process was faster than expected, seamless and professional.

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NI

Nicholas Davis

Only 3 employees and mostly a waste of floor space. Store is huge but not hardly any product.

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SH

Shizele Lisa Carter

Answered my questions and got me what I was looking for. Long waits is the only drawback.

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LI

Linann Skillings

Only one tech available

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JE

Jerod Shaw

Great staff

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