Walgreens

Reviews 3

DA

Dave Seamans

As a longtime customer, who was more than happy with their services for years, I have to conclude that meeting the customers needs are not a priority by the management at this location. I frequent the store every two or three days, year-round. I purchase ciagarettes, milk, soda, snacks, Brewer official garbage bags,toys and other items on special, VERY REGULARLY. I found out over two weeks ago, they had not received my brand of cigarettes in the latest shipment. Not a huge deal, grab them somewhere else and continue shopping there for the other household essentials and novelties. When brought to a managers attention, a sharply dressed and authoritative bearded young professional named Jordan Trask, I was assured that my particular brand would be in within three days of that encounter. That was almost two weeks ago!!! I instituted my own three strike policy, and after tonight, YOURE OUT!!! Tore up my rewards card and discarded it before venturing across the street to RiteAid. Pleasantly, they had my brand and assured me they would not be without them for any longer than three days at a time. Your empty promises gave the competition the $3800-4500 per year that was a guarantee. I will say that it comes as a personal dissatisfaction, as I have come to enjoy most of the associates at the store, but management has failed them, the store, and me for the last time.

MI

Mike Youngblood

I am relatively new customer to Walgreens and I couldnt be happier with my experience. When I enter the store, I was actually greeted by an employee who actually seemed to be glad to see me come into the store. I primarily use the pharmacy services and I cant say enough about what a great experience it is. They have taken care of everything to get my prescriptions from my old pharmacy and/or my Docs office as needed. When I first walked in to the store, I was in my own little world and the person working up front actually startled me with a welcome to Walgreens. As I walked to the back where the pharmacy is, I passed another employee who startled me again when he said, "Thank you for shopping with us at Walgreens, can I help you find anything today" and I couldnt believe it. Ive been in customer service all my life and Ive never been into a retail store that truly made me feel like they were happy I was in the store. It was and continues to be a fantastic experience dealing with the Brewer Walgreens. If you want to feel good you should try this store. Just remember they will startle you with great customer service, a greeting and people on the floor who are actually happy to help you if you need it. I have never been motivated to write a review before. The customer service is so extraordinary I had to write this one!

CH

Chris Hayden

Good service