Category: | Video Game Store |
Address: | 2751 W Thomas St, Hammond, LA 70401, USA |
Phone: | +1 985-340-5822 |
Site: | gamestop.com |
Rating: | 3.7 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
DJ
DjLadyGreen
The sales associate Caelan was very rude AGAIN!!! I purchased two used ps3 game controllers on 12/31/15 which were defective. I went to exchange them today on 1/1/16 for two brand new controllers. As I approached the counter I had my receipt in hand. Caelan asked what was wrong I explained the problem with the controller and also told him that I was bringing the other controller back because Id just rather have them both brand new. After explaining what was wrong with the controllers, Caelan looks at my son assuming that the controllers were his and attempted to make him explain what I had already explained. I then instructed my child to be quiet because, I was the adult talking! Caelan then proceeded to speak to my child over me without my permission! He was disrespectful to me as a parent and he was very disrespectful throughout the whole transaction! I will be reporting and rating this experience online. I have never felt so disrespected as a customer or parent!
MA
Matthew D
Your typical Gamestop store. Depending on timing, they can offer a variety of used games for the current systems; PS3, PS4, Xbox 360, Xbox One, etc. And the prices for the used games, consoles and accessories are mid ranged. You can find better deals if you look, ebay specifically, but if you are wanting or in need of it now, very convenient. Prices for new games, consoles and accessories are about even with the market. Their PC section is lacking, small single sided stand. The store size is average, clean, usually organized. Staff is hit and miss, I have had a few very helpful employees and some very obnoxious ones. Overall, good store.
JU
Justin McDaniel
Had a decent selection of games but customer service was poor. Made a simple request to swap out the artwork into a new green case the game I was buying was busted all across the bottom. They were unable to accomodate as allowing me to swap out artwork with some airplane game and print a new sticker for it was a concept he couldnt grasp. Also, watcg your receipt....he tried to slip the disc warranty upcharge on me without asking. Glad I dont live in this area and dont have to shop there again. They should be glad also.
GE
George Kerner
Not sure how they have so many good reviews. Must be employees and their friends. This place is a total rip off. They sell used games the same price as new games. Not only that but they buy a $40 game you bring in for $3 then sell it for $39.99. They literally are ripping you off to your face! Its really amazing how so many people enjoy being bent over.
CH
Chris Robertson
I reserved a funko pop online and got confirmation it was ready to be picked up. Call the store to make sure and they have no record of this even though the email system says they checked with the store and the item is available and on hold for me.
DV
dvonteboy 401
I like gamestop, but when I bought a GTA V game from them it kept freezing before I got to play it. I got like 5 different GTA V games now, and none of them work so far.
AR
Armando M Soza
Ive tried buying games at other places, but at the end of the day, this is where they have the best game releases.
A
A Private User
It smells so bad in the store ... I had to walkout and didnt even want to look. Ill pay more and go to Best Buy.
CH
Christopher W. Sanders
The manager on duty Adam Knapps was especially helpful and friendly. Highly recommend shopping here.
GA
Gavin Vining
Ive been here several times and received great service every time. Love the people that work here.
DY
Dywane Johnson
This particular GameStop sells you still scratch refurbish games and half the time doesnt work.
JA
JAMES CAMETMOM Canet
Muy son loves this place
ZE
zero thought needed
Face to face-fine Calling-hung up on twice if I even got an answer
AL
Alaina Ross
Sells crappy games that only work for about a week the quit!
HE
HeavyCommando95
Never once had a problem always a smile and a helping hand
RO
Robert Eason
Super cool people here. Huge selection of collectables.
PA
Patrick McCoy
An okay gamestop by usual standards. Nothing great.
TH
the peet fam
Always have what exactly what we are looking for
MA
Martha Pierre
It has everything you need for a gamer
JE
Jenna Hay
Employees are very helpful
MA
Mark Smith
Best gaming store around?
WA
Walter Askew
All of the latest games.
BI
Bill Aucoin
Great store for gamers.
ME
Mercenary Locus
This place is lajitness
SA
Samuel Burton
Good games to play
GI
Ginger Zachmann
Knowledge staff
CA
Cathy Culbreath
Ok