Rad Cycles

Category:	Motorcycle Parts Store
Address:	2606 Nicholson Dr, Baton Rouge, LA 70802, USA
Phone:	+1 225-383-7743
Site:	radcycles.com
Rating:	3.4
Working:	9AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–1PM Closed

Location

Photos 53

Reviews 7

John Coppa

First of all, let me say that I dont often write negative reviews even when they are applicable, but in this case I must make an exception. (I am a PhD student studying at LSU and had never before brought my motorcycle to Rad Cycles.) My experience with Rad Cycles began after an a friend of mine recommended the shop claiming that they did quality repair work. After my motorcycle stopped starting unexpectedly, I brought it to Rad Cycles to be evaluated. Several days later without hearing back from them, I called to check on the status of my bike. I spoke with the owner, Robert, who in this first instance was very helpful. He mentioned that the problem was a short in the wiring harness and that the wire containing the short needed to be found and replaced. After inquiring about the total cost, Robert told me that it would cost roughly 200 dollars to fix. Needing the motorcycle for daily transportation and unable to get a second opinion, I gave Robert the "go-a-head" to complete the work necessary to get the bike running again. Several days later, I retuned to Rad Cycles to pick up my motorcycle expecting the problem to be solved. I paid in full and was told the the problem had be fixed. They (two disgruntled repair technicians) pulled the motorcycle around to the front of the shop, handed me the key, and walked away - all without saying a word. Although I was expecting a full explanation as to what was actually done to the bike, I conceded believing that the work had been done and the bike had been restored to full working-order. So, I hopped on the bike and started to drive home. About several minutes into the ride, I pulled up to a traffic light. As I came to a complete stop, the motorcycle stalled. Thinking this was just a fluke, I attempted to re-start the bike. Following the instructions I learned from the motorcycle safety course I had taken, I flipped the engine cut-off switch to the off position. As I did this, I noticed that the switch was completely disconnected. So, feeling like the technicians had forgotten to re-connect the cut-off switch, I brought the bike back to Rad Cycles. I approached Robert once again and mentioned that the engine cut-off had been disconnected. He replied by saying, "I debated whether or not I should tell you when you picked up your bike." He continued by explaining the the engine-cut off was the problem and that he had his technicians simply over-ride the switch. This was never mentioned to me previously and was done without my approval. He said that he didnt want to write in on the "ticket" or mention it to me because disconnecting this engine cut-off switch is technically illegal and he could get in trouble from the DOTD for doing this. I told him that I didnt ask him to do this nor did he ask me if I wanted this done to the bike. After asking him to rectify the problem, he told me that I would have to pay another 200 dollars in parts and labor to fix it. I told him that I had already paid him to fix the problem, but instead was given a service that I 1.) didnt know about and 2.) didnt approve them to perform. Also, during the repair process the bike was clearly dropped resulting in large scraps on the side of the bike. They also striped the screws holding the battery in place and replaced the air filter with a piece of foam of a completely different size. I was forced to leave the shop without having the problem fixed and did not receive a refund. I have since contacted the Department of Transportation here in Louisiana and have reported my experience to the Better Business Bureau. If you are considering using Rad Cycles, I urge you to reconsider.

Brandon Warren

It was terrible they charged me almost $950 to replace a starter and the starter was $275. It took 3 days for them to diagnose the problem after we were told it would take one day. It took 2 weeks to get it replaced bc they got aggravated with it so they stopped working on it and didnt tell me anything until I called and asked about it and tried to lie about what I said to them and they said they would have it done in a couple of days bc it was my only vehicle at the time. In the end I told them to jump start the solenoid and let me know if that was all that was wrong with it and if it was just the solenoid to go ahead and replace it. They called me that afternoon telling me it jumped off and had it back together. After this they argued with me about them replacing the solenoid and I ended up replacing it myself which took me 15 minutes. This bike was estimated to be $275 for starter and $275 for labor (which takes an hour if you go a slow as possible) and $25 for the starter cable to be replaced (which wasnt replaced but had a new lead put on it for $5, something that cost pennies) As time went by we called on the bike and we were told it would cost $700 for pick up ($100 more than before) then we called back again. Now they said $899 for pick up. Then the talk about the solenoid happened and we were told $998 if they put it in. Then he said with a cash discount and me putting it in it came out to $943. Every time I mentioned this place to person of the motorcycle community they said they could have told me not to go there and I now see why.

landry williams

I took my bike in the have the clutch replaced. The price came out to 945 dollars for parts labor and a oil change. After my bike was done I went to pick it up only to find out that they dropped my bike and cracked my upper head light bracket. I brought it to the owners attention. His excuse was that I must have done it before they got my bike. Then said hell order da part for me which I would have to pay for parts and labor again. They are a complete rip off and over charge. They not bring your bike here for they will rip you off

Austin Gab

Fast and Flawless, I wound up getting a flat tire and needed a new tube. I showed up right before they opened and about 40min later the motorcycle was done. I would normally change this stuff myself but having no tools in Baton Rouge (live here for school) I was forced to bring it to a shop. Needless to say the process couldnt have gone much smoother than it did.

Knut Ronning

Called Phil from my home in Scotland as I was coming over to go offshore for couple of weeks, to see if they were breaking my model of bike. Dropped by the shop on my way to Morgan City and got some parts for my 1983 CB650SC Nighthawk, Phil and his guys were very helpful and friendly and gave me a great deal. Thanks Phil Regards Knut Ronning Scotland UK

John McLemore

I bought two motorcycles from these guys when I was going LSU, and I had a pretty good experience both times. I was a poor college student, and these guys provided me with inexpensive transportation not only once but two times. I got all my gear here as well, and it still is good even after almost ten years.

Carter Spade

This place is great. I can tell they love and love motorcycles. I bought my V star here and am glad I did. They are very helpful when I have issues and always gladly answer questions I have as I am new to motorcycles. I highly recommend this place.