LensCrafters

Category:	Eye Care Center
Address:	6401 Bluebonnet Blvd #5050, Baton Rouge, LA 70836, USA
Phone:	+1 225-766-9907
Site:	local.lenscrafters.com
Rating:	2.6
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 12–6PM

Location

Photos 7

Reviews 10

Sara Cooper

I had a contact lense exam and the young lady putting my contacts in had fake nails with glitter polish paint on them. That was unsanitary. I felt like I had rocks in my right eye. I told her and the optometrist but was told that I would get used to it. When it was time for me to take the contacts out, I realized that the right contact had been torn when it was put it which caused the discomfort. They did not have any more contacts in the prescription for my right eye, which has the worst vision, so I had to get a lower or higher prescription for my trial. I really didnt feel this was standard procedure. I called the following day to report that my right eye was blurry and constantly watered. I was uncaringly told on the phone that they could not do anything about it and that my contacts a would be in within a week. I called customer support and the only resolution I got was the same answer. No apology for causing me this issue... Nothing. Not even seeming to be concerned. I will not refer nor become a repeat customer of this location nor company. I am very disappointed!!!!

Heather Lousteau

One of the ladies helping me looked me dead in the eyes and told me they couldnt make the glasses I already have on my face in my prescription. Everything I chose they told me couldnt be done. When I finally found some they could do....which I really wasnt in love with.....they told me they couldnt do the lenses I wanted. So what exactly can they do? Useless waste of time.

David Kropp

Young lady was really helpful, my contacts had gotten lost in the shuffle of a busy office. She had to search for them but valued my time and gave me a sample of Contacts on top of the pair I ordered. This was not including the exam I had last March that went so well. I recommend you stop in and let these folks help you.

Eric An

Terrible customer service. Treat you like youre an atm. I paps nearly $600 for a pastor is prescriptions, and they dont have the decency to even pretend youre a valued customer. If LensCrafters wont take me seriously, Ill take my business elsewhere, thank you.

James Knox

I used LensCrafters for over 10 years and I have always been happy. This year I went and they charged me over $100 ($180 total) for my eye exam than last year. They are now a complete RIPOFF. Go somewhere else and save a lot of money.

Peggy Gammill

This store is extremely understaffed. The Dr. was too busy to spend the time to properly fit me. All of the equipment used during my appointment had to be rebooted, plugged and unplugged to get it going. I will not go back again.

Amanda Ruiz

Doctor was nice, but they messed up my lenses and wanted me to pay for the new ones. I cant wear my glasses at night because of the glare across the lens. Terrible!

Kristen Krol

I dont normally write reviews, but Jonathan at the Mall of LA LensCrafters helped us out tremendously with my husbands first pair of glasses.

A Private User

Were traveling and forgot contacts. LC worked with our home dr to get us setup. Tiffany was very helpful!

Mistabonez

Honestly The Best Service Ive received.