LensCrafters Optique
| Category: | Eye Care Center |
| Address: | 21 Meadows Circle Dr C-302, Lake St Louis, MO 63367, USA |
| Phone: | +1 636-625-1431 |
| Site: | local.lenscrafters.com |
| Rating: | 3.3 |
| Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 11AM–6PM |
Location
Photos 6
Reviews 6
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Keri Long
My husband and I booked our appointment a year ago. This is our third year coming to this location. The process takes entirely too long. I arrived at 4:45 for a 5pm appointment - there was 1 other customer in the store. I did not do the pre-exam until 5:15pm. I did not see the doctor until 5:40pm. I did not leave the office until 6:20pm. I had picked out my frames before I even got examined so Im not sure what took so long other than a very chatty pre-exam. Which was ironic because she was complaining about how chatty the previous customer (a child) was, but could not stop telling me her life story. That was my issue with the in store experience. My other issue was with their glasses selection and price. Three years at this same store - and they rarely get new styles. They definitely arent up on the latest trends in eyewear. There were probably only 3 frames that were my style - but not exactly what I wanted. The worst part is that it cost me almost $700 to get my new frames and progressive lenses with great eye insurance! I should have just ordered out of network on Warby Parker and gotten an attractive, stylish pair of lenses for under $300.
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Ron Jones
Eye exam went good. I chose to get glasses. I was told at the time I had 90 days from time of eye exam to also be fitted for contacts.. when I called within the 90 days I was told I would need another eye exam,so they could charge me again. I was told from the beginning it would just be a simple fitting not an expensive new eye exam.. its all about the money and not service as promised. Very disappointing I would not recommend this location.
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Deanna Cole
Nice people but they always seem to be running behind schedule. My husband and I already had our frames chosen, yet still spent longer than 1.5 hours there. Because of this, I doubt we will be back.
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Sidni Rath
The guy I had was very helpful, and gave me great options. They have a wonderful selection. It was fast and easy, and they also helped me to see if I had any possibilities for discounts.
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Nick Pusateri
Nice people but dont take care of you when they know they should for something they admitted even in an email that they did wrong.
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Greg Volk
The Indian lady doctor is awesome.
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