Category: | Appliance Store |
Address: | 3781 Newburg Rd, Louisville, KY 40218, USA |
Phone: | +1 502-456-4422 |
Site: | marcone.com |
Rating: | 4.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed |
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Trevor Foy
stood in line for 35 minutes, bought a timer for my washer got it home it didnt work. Took it back stood in line for 20 minutes, very rude lady behind the counter said " how do you know it doesnt work I can tell it hasnt been plugged in by looking at the terminals" I said it was plugged in then she says well you cant return it. After standing in line all this time twice I didnt care to do business with a company this poorly staffed. She went in the back and talked to the lady whom I spoke with on the phone and she said we will only exchange it we cant sell this now. Really didnt want a part anymore from a company this rude but had to take the part. It worked when I got home I was right their part was defective. Who has such poor return policies in this world anymore ? On line parts stores will kill this business.
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Ryan
A part on my washing machine went out and no one i called could get me this part as quick as i needed it. I called these folks and they had the new part sitting at my front door in less than 24hrs. Great customer service I will be using them for all my future parts needs and will recommend them to others. Thanks
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Zack Edmonson
Great prices friendly staff. Robert has helped me with my many questions or requests for advice. He is always patient and friendly not to mention knowledgeable and has not led me wrong yet. Keep up the good work!
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Bill Jordan
Have just about everything, the one thing they didnt have they sent me nearby to exactly where I got it, knowledgeable staff, friendly service, seem to know old appliance answers
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Mirrissa
Gave him the part number he had it to us and we paid for it in less than 10 minutes ! Great place!! I recommend for any appliance needs!! Very nice people!!
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STEVEN roselps
Needed a Main Control circuit board for our Whirlpool dryer. Marcone had one in stock! Sure saved us from a week to 10 days waiting for a part.
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Sarah milton
I Am going to be honest i love marcone because they have taught me alot.Marcone has helped me grow as a hard working employee.
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Elizabeth Sanders
S.L.O.W. next time Im ordering from Amazon. The part I needed would have been shipped faster than waiting in line.
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Ron Caravona
Big part store. never knew it was there. A lot of parts. Fast service. Had whirlpool dryer element and fuses. A+
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Mark Lee
Excellent product stocked and proficient customer service at a terrific price.
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Deborah S
Great place for parts. Closes Saturday atNoon... not five.
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Tammi Runner-Patterson
The workers are helpful and they had the parts I needed.
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A Private User
Great store. Incredible inventory and very helpful.
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A Private User
Very cheap large selection and helpful staff
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Mr. James
Great place for appliance parts.
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Norm Presley
Always helpful
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Dru Brown
Good service.