AT&T Authorized Retailer - Hillview
| Category: | Cell Phone Store |
| Address: | 5006 Mud Ln b, Louisville, KY 40229, USA |
| Phone: | +1 502-709-5510 |
| Site: | cellphonestorehillviewky.com |
| Rating: | 4.6 |
| Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–6PM 12–5PM |
Location
Photos 29
Reviews 54
RO
Rodney Tucker
Bad service. Asked them to help me remove a mophie case that was sold to me by them. The lady said it was for a 6s not a 6s plus. Well, they shouldnt have sold it to me. And while she was helping me remove my phone from the snug case, they broke the screen protector. They were nice enough to replace it, but put on a cheap bodyguardz instead of the Zagg I had on it. Now my cheap screen protector has bubbles so I went in today to ask them to clean and reapply it. Well they cant because its garbage. He said, go online and get a new one. I cant because I registered a Zagg, still have the box and account. But I cant do it through Zagg either because their careless employees put on a bodyguardz. I have a screen and registration that doesnt match. No one will replace it that way. So guess what!? Im out of luck and have to just start from ground zero. Thanks a lot!!
JE
jessica ford
The staff there is horrible. I went in with my family to get a new phone and Ipad after paying off my others threw the next plan they offer. We set there for almost 30 minutes and watched others walk in after us. When the 1 of only 2 people working was finished he skipped us and randomly helped someone that had just came in. I told them that they obviously do not pay attention to there customers let alone help people in the order they came in. I have been with the same carrier which is now AT&T since 1994!! I am so glad that I am not under contract and will do business with another carrier. This is the worst location that I have ever been too, and this was not my first issue with this location!!
KA
Karen Payne
I will be honest, I did not want to go to this store. I had a bad experience a long time ago. And, after having my phone stolen, the last thing I wanted to do was to go wait in line and get some bad service at the AT&T store. Well, Maverick & Stephen changed all that! They were so helpful! Even though I did not purchase the insurance on my prior phone, they were sympathetic and did not treat me badly. They were helpful; offered solutions. Excellent customer service! And, for anyone wondering... YES, THE INSURANCE IS WORTH IT!!! Get it. You wont regret it.
CH
Christopher Macon
never had problems before but I stood for 30 minutes without a single person talking to me and I just wanted to pay my phone bill. customers came in after me and were spoken too and helped immediately but I had to wait and when I left nobody said a thing. I dont feel comfortable going to this store anymore now because the only difference between me and the other customers was my skin color they did the same thing I did and were treated much better. hate to play the race card but this was not a happy time and I cant think of another factor other than my age.
DA
David Akridge
This particular store for me has always had an answer for the questions I have regardless of the type of service I had at that time. Kristen was very helpful in helping me upgrade my data plan & was also very helpful concerning questions I had regarding streaming & downloading music to my phone. I drive out of my way to come to this store & will continue to do so. Thanks to the Hillview store & to Kristen.
DA
Daniel Poulter
Staff was off-putting and non-communicative. I came looking for information on a phone that would be out a couple weeks from then. I was told that it was not coming to AT&T, and was asked if I wanted to buy a phone that day. That night, I found out it WOULD be coming to AT&T. Having PINs on all their sample phones is a minus too.
WE
Wendy Weger
I was switching carriers (from Verizon back to AT&T) and thought it would be a complicated process -NOT. The store manager, Jerrie and sales consultant, Kristen made it a wonderful experience ... they both were very knowledgeable and fun! Yes it can be a fun experience!! Thank you both!!!
JU
justin jones
Great experience today. Maverick was great for his 3rd day in the store but it seemed he had been there for years. I got an iPad and he took plantain time to put a protective screen on it to make sure it was perfect. Great time here
BY
Byron Coleman
Jake was exceptional and provided great service. We will definitely be coming back in to the Hillview store. We would highly recommend this location over any other store. They have lots of stock and always willing to assist.
DE
Debbie Marshall
All associates were very helpful. Kuddos to Miss Jerrie for rescuing this woman! Hats off to Mr. Maverick for time and information given today!
JU
justin newton
The female manager really was the best helping us with everything and being honest until the moment we left., then..... Well prices went ^^^
MA
Madona Senger
Clayton and Jerrie are excellent! Highly recommended
JO
John Scheser
Clayton, Ian, and jerrie are the bees knees!
MO
Morgan Ernspiker
Maverick was very efficient, explained the process very well! I cant believe he is a newbie! Thank you for your time!
ST
steven herp
Clayton and jerrie are the actual best.
SE
Sean Taylor
Kristen took care of me! Had me in and out of the store in no time.. and had answers for all of my questions.
CH
Cheryl Burkhead
Great service from jeff and jerrie.
JO
Joyce Broyles
Very handy located close to me. Always helpful. Clean store. Helped me with iPad that I purchased at apple
JA
jaames roberts
Jerrie is awesome. And hot.
BR
Bryan Hillard
clayton was superb. saved money monthly and stayed late helping me setting everything up!
MA
Mark Wahle
Maverick was awesome! Got the job done quick and efficiently. My only AT&T location.
SA
Sandra Fraser
The Hillview team is friendly and informative. I will do all my business there.
DA
Dan Jackson
Salesman was great. Was in and out in about 20 minstrel for a prepaid phone.
DA
Da9 Smith
I couldnt be no happier. Like a rabbit with a carrot... mhmmm they is smart.
MI
Mike Riggle
Clayton and jerrie stayed late for us. Awesome customer service. Thanks guys
DA
David Phillips
Maverick was very helpful and quality oriented. We had a great experience.
DE
Debra Phillips
Jerrie is the best
BI
Bill
Employees act like used car salesman. Not quite honest and a bit pushy.
BE
Becky Dugan
I am treated like Ive known the staff my whole life. They are the best!
SH
Shane Pridham
All be aside maverick deserves a raise!!! Great help dont lose him...
AN
Angela Parsons
Maverick was very helpful and made sure we had everything we needed.
JU
julie lloyd
Jake was a great sales Rep for AT&T. Patient and very informative.
OC
oceanus
Jerrie is best
KA
Kara Dorsey
Customer service was great! Maverick was great to work with!
DA
Darrell Berry
Love this store. Fred the manager always takes care of us.
RU
Russ Hammaker
Jerrie is hilarious and Fred was awesome and helpful.
BO
Bonnie Anderson
The manager Jeri is very smart and always helpful
DO
donald bryan
excellent customer service from clayton
ED
Edward Sharp
Absolutely great shopping experience!
LA
Lavon Noe
Jeri and maverick were super helpful.
EV
Evelyn Brocar
Very nice and helpful employees.
MA
marylou coulter
excellent service from clayton
SU
Sue Smith
The manager Jerri is the best.
CH
ChrisCo Hart
Awesome service from Clayton
BR
Bryan Henning
Jerrie is always helpful
JE
Jerry Hume
Theyre always the best.
KA
Kara Jaggers
Jeri was very helpful
ML
MLG Gameplay
Jerrie was the best
PA
Paul Conard
They were so great
WA
wanda chapman
Clayton was superb
ST
Steven Glenn
JERRI IS AWESOME
GR
Greg Phillips
They are great.
DE
dennis corbett
excellent
FR
FREDA HOLDERMAN
a+
35 most recent searches
Other organizations
Photos
