Walgreens

Category:	Drug Store
Address:	8193 Mall Rd, Florence, KY 41042, USA
Phone:	+1 859-525-6230
Site:	walgreens.com
Rating:	3.1
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 46

Reviews 16

Jenni

Throughout many years of being a customer here this is my favorite and only drug store. I LOVE the Pharmacy drive-thru window option and how friendly the pharmacy is as well.I remember a few years back when they had trouble with the window being slower. That has not been the case for a few years now and I love the service. Also they give my car-puppy a treat every time we come through. It is true I have had a window attendant here and there who was not really "window-friendly". However, that has been the exception and not the rule here. They are easy to connect with on the phone because they have the human option. so wait for that option if you prefer to talk to someone.I need to talk to someone about filling a few prescriptions with no refills, so they look them up and call them for me and are always so nice about it. I appreciate people being nice to me because Im always sick.. I recommend this location as my overall favorite because they are open 24 hours, have the drive-thru pharmacy, and generally speaking, almost always has a friendly helpful window-attendant. By the way I dont know her name, but Ive had a couple of exceptional interactions with the lady--store-manager who helped me get my soft drinks I think because she could tell I was sick overall and weak.She was very kind. She seems to genuinely care about the customers and our service we receive. Also a shout-out to the attendants at the front cash registers. Always friendly and reminding me to enter my reward phone number because I forget sometimes! Overall, an excellent Walgreens, especially the drive-up Pharmacy and staff! I drive through for my meds about 6 times per month at least. This pharmacy is my best-kept secret because the drive-through rocks.

Joanne Robles

If it wasnt for the fact that they are a 24 hour pharmacy, I imagine they would lose a ton of business. No matter what time I call, no one answers the phone. Ive called several different times including 10:30pm to refill an RX I didnt have a number for. It rings forever. Once they picked up and hung up.

A Private User

Due to the arrogance and total indifference to my needs by the photo clerk, Will, I will not use this store in the future. The store manager was notified of the situation.

Dan Comer

Pharmacy could not be any slower . Their 15 minutes is an Hour and a half , what a joke. If they would have told me an over an hour I would have left and came back.

Tim Berberich

Fast and easy with a good selection for its size. If all you need is a gallon of milk and a birthday card, this is your place.

marcia hurlow

Good pharmacist and lots of "sundries". I enjoy the jumble of unlikely things for sale, but some people find it irritating.

Eric Girard

Dont go here overnight. When the pharmacist gets busy, which she usually is overnight, she gets EXTREMELY RUDE!

Tracy Stokes

Rude customer service. Pharmacy staff needs to be re trained on how to deal with customers. I will not return.

Robin Haines

Issues every time I get a prescription filled there, so annoying. I use Save Discount in Covington.

travis sipple

Rude and have different refill policies based on how many day supply you get. A joke